- Electronics and Circuit Building
- Coding and Programming
- App Development
- 3D Printing
- Mathematics
- Chemistry
LOGAN MOUNCE
Lexington,KY
Summary
Dynamic professional with extensive experience in fast-paced environments, adept at managing multiple tasks while consistently meeting and exceeding speed and efficiency goals. Proven skills in team management, leadership, training, and coaching foster a collaborative atmosphere that drives success. Committed to delivering exceptional customer service and employing effective de-escalation strategies to resolve conflicts. Resourceful team player and quick learner with a strong passion for mathematics, design, and quality assurance operations.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
Lexington, KY
07.2024 - Current
- Improved training feedback mechanisms.
- Ensured baristas maintained certifications.
- Created a positive and productive training environment.
- Demonstrated mastery in coffee preparation.
- Enhanced the customer experience.
- Led training sessions for seasonal drink promotions.
Barista
Dunkin'
Georgetown, KY
01.2024 - 07.2024
- Accelerated customer checkout speeds.
- Optimized workflow during peak hours.
- Applied knowledge across daily operations.
- Remembered customer names and preferences.
- Handled donations for local businesses and firemen.
- Managed cashier operations during high-traffic hours.
Front & Back of House Employee
Chick-fil-A
Georgetown, KY
06.2023 - 01.2024
- Maintained a professional demeanor.
- Improved end-of-day processes.
- Enabled management to address recurring issues.
- Trained in advanced Point-of-Sale systems.
- Decreased guest complaints.
- Ensured all requests were met.
Education
Bachelor of Science - Chemical Engineering
University of Kentucky
Lexington, KY05.2029
Skills
- Advanced Customer Service Training
- Leadership Experience
- Team Mentoring & Coaching
- Operational Workflow Optimization
- Conflict Resolution Techniques
- Inventory Management
- Product Quality Control
- Team Efficiency Enhancement
- Multitasking in High-pressure Environments
- Work Oriented & Goal Driven
- Employee Performance Feedback Systems
- Health & Safety Compliance
- Cleanliness Standards
Affiliations
- Starbucks Disability Advocacy Network
- Starbucks Pride Alliance
Interests
Timeline
Barista Trainer
Starbucks
07.2024 - Current
Barista
Dunkin'
01.2024 - 07.2024
Front & Back of House Employee
Chick-fil-A
06.2023 - 01.2024
Bachelor of Science - Chemical Engineering
University of Kentucky