Logan Pickar
9806 Green Acres CT NE,MN
Summary
Dynamic professional with a strong customer service focus and proven leadership skills, honed as an Assistant Service Manager at Chester Berg Toyota. Expert in service planning and schedule coordination, I enhanced operational efficiency and improved customer satisfaction through effective staff training and development. Committed to achieving goals and fostering a positive work environment.
Overview
8
8
years of professional experience
Work History
Assistant Service Manager
Chester Berg Toyota
Bemidji, MN
08.2018 - Current
- Assisted in managing service department operations to enhance customer satisfaction and retention.
- Coordinated service appointments, optimizing scheduling for efficiency and improved workflow.
- Supported technicians by ensuring availability of necessary tools and parts, minimizing downtime.
- Monitored daily service activities, identifying areas for process improvement and operational efficiency.
Concessions Intern
Delware North
Minneapolis, MN
12.2017 - 07.2018
- Assisted team in daily operational tasks to ensure efficient service delivery.
- Supported inventory management through accurate data entry and tracking systems.
- Collaborated with staff to maintain cleanliness and organization of workspaces.
- Executed food preparation tasks adhering to safety and sanitation standards.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Streamlined communication between departments to improve workflow efficiency.
Education
Sport Management
Bemidji State University
Bemidji, MNHigh School Diploma -
Osseo High School
Osseo, MN06.2013
Skills
- Customer service focus
- Staff training and development
- Service planning
- Schedule coordination
- Strong leadership
- Positive attitude
- Multitasking and organization
- Goal oriented
- Employee training and development
Timeline
Assistant Service Manager
Chester Berg Toyota
08.2018 - Current
Concessions Intern
Delware North
12.2017 - 07.2018
Sport Management
Bemidji State University
High School Diploma -
Osseo High School