Logan Pickens
Pocatello,ID
Summary
Dedicated Administrative assistant with solid background in Automotive Collision Repair and Refinishing. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork. As well as helping the instruction staff teach and mentor the students in our program. I have a unique opportunity to be the administrator for the program that i graduated from, allowing me to be apart of the instruction side but keep my skills and knowledge that i gained everyday.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant Auto Body Program
Idaho State University Collage of Technology
Pocatello, ID
01.2023 - Current
- Helped manage the tool room. making sure that all tools and supplies are in their proper area. As well as maintaining the tools condition and functionality.
- Wrote estimates on CCC customers. As well as being apart of the instruction process in teaching the students in estimating both hand written and computerized.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- I am apart of the team that help the students plan the biggest student led car show in Idaho. All proceeds go back to the students to fund scholarships and activities.
- Scheduled appointments for estimates and for vehicle drop off
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ordered parts from multiple vendors
- participated in writing grants with the program coordinator to benefit the needs and wants of our program
Auto Body Technician
Premier Collision Center
Pocatello, ID
12.2018 - 08.2020
- Cleaned repaired surfaces with solvents to ensure proper adhesion of paint or other materials.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
- Removed dents with hammers, suction and skilled use of dolly blocks.
- Maintained records of all repairs performed on each vehicle including time spent on each job.
- Replaced damaged body panels with new or recycled OEM parts.
- Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
- Sanded and buffed vehicles to prepare for painting or repair work.
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Assisted with windshield, window and light replacements.
- Ensured that all safety protocols were followed at all times while working on customer vehicles.
- Received new inventory orders and verified completeness and accuracy.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Also filled in for estimating and front office duties as needed. They utilized CCC estimating system
Delivery Driver
National Coatings & Supplies
Pocatello, ID
12.2016 - 07.2018
- Answered 25+ calls per shift to assist with customer questions and concerns.
- Utilized street maps to plan and determine most efficient routes.
- Transported and safely delivered items to prevent damage or loss.
- Processed shipment documents neatly and efficiently for each load.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Contacted customers prior to delivery to coordinate delivery times.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Presented order bills and collected payments for deliveries.
- Assisted warehouse personnel in packing orders when necessary.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Reported mechanical problems encountered with vehicles to dispatch.
- Notified customers of delays to decrease calls to support.
- Completed day-to-day duties accurately and efficiently.
Education
Certificate - Collision Repair And Refinishing
Idaho State University
Pocatello, ID08-2020
High School Diploma -
Snake River High School
Blackfoot, ID05-2007
Skills
- CCC estimating proficient
- ASE certification
- I-Car Certification
- Excellent Communication
- Expense Reporting
- Appointment Scheduling
- Calendar Management
- Minute Taking
- Invoice Processing
- Quality Assurance
- Professional and Mature
- Tech-Savvy
- Damage Repairs
- Damage Assessment
- Welding
- Windshield Replacement
- Parts Replacement
- Car Frame Realignment
- Surface Finishing
- Preventive Maintenance
- Repair Work Planning
- Test Proctoring
- Student Tutoring
Certification
- ASE certifications
- I-Car certifications
- HHHHHH certified
- Meguiars interior detailing and paint correction certification
References
References available upon request.
Timeline
Administrative Assistant Auto Body Program
Idaho State University Collage of Technology
01.2023 - Current
Auto Body Technician
Premier Collision Center
12.2018 - 08.2020
Delivery Driver
National Coatings & Supplies
12.2016 - 07.2018
Certificate - Collision Repair And Refinishing
Idaho State University
High School Diploma -
Snake River High School
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