LOGAN PINS
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier, Butcher, Line Cook, Bartender
DAS Barbecue
Atlanta, GA
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Built relationships with customers to encourage repeat business.
Server, Bartender, Line Cook, Pantry Chef, Shucker
NNNW CORP (Vickery's Bar & Grill, Steamhouse Lounge)
Atlanta, GA
01.2019 - 01.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Assisted in developing new menu items to reflect restaurant's style and standards.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
Shucker, Server
Kindred Spirit
Decatur, GA
01.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender, Barista, Prep
Café Gala At The Dali Museum
St. Petersburg, FL
01.2017 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Shucker, Barback, Dish, Kitchen Prep
Oyster Bar, Crafty Squirrel
St Petersburg FL
01.2017 - 01.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Door-to-Door Cold Call Sales
Home Performance Alliance
St Petersburg FL
05.2017 - 07.2017
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
- Demonstrated resilience and perseverance by continuing to pursue leads despite facing challenges or setbacks, maintaining a positive attitude throughout the sales process.
Dish, Busser, Barback
Ziba's
Atlanta, GA
01.2012 - 01.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Dish, Server
Little Tart
Atlanta, GA
01.2014 - 01.2015
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Art
Georgia State University
Atlanta, GA2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Exceptional customer service
- Strong Work Ethic
- Food safety practices
- Wine service
- Adaptable and Flexible
- Reliable and Responsible
Certification
- ServeSafe Manager Certified
- TIPS Certified
Additional Information
Serve Safe Food Handler Certified
T.I.P.S. On Site Certified
Proficient in Adobe, MS Office
Timeline
Cashier, Butcher, Line Cook, Bartender
DAS Barbecue
10.2023 - Current
Shucker, Server
Kindred Spirit
01.2021 - 01.2022
Server, Bartender, Line Cook, Pantry Chef, Shucker
NNNW CORP (Vickery's Bar & Grill, Steamhouse Lounge)
01.2019 - 01.2023
Door-to-Door Cold Call Sales
Home Performance Alliance
05.2017 - 07.2017
Bartender, Barista, Prep
Café Gala At The Dali Museum
01.2017 - 01.2020
Shucker, Barback, Dish, Kitchen Prep
Oyster Bar, Crafty Squirrel
01.2017 - 01.2018
Dish, Server
Little Tart
01.2014 - 01.2015
Dish, Busser, Barback
Ziba's
01.2012 - 01.2016
Bachelor of Arts - Art
Georgia State University