LOGAN POPE
Hickory,NC
Summary
Results-driven sales professional with a successful history of cultivating customer relationships and consistently exceeding sales targets. Expertise in technical product knowledge and customer education leads to sustainable business growth. Strong work ethic, adaptability, and interpersonal skills contribute to effective independent work and rapid skill acquisition. Aiming to advance within HVAC sales to utilize sales acumen and technical advisory capabilities.
Overview
6
6
years of professional experience
Work History
Service Advisor
Paramount Volvo VW Porsche
Hickory, NC
12.2022 - Current
- Outlined service options with clear explanations.
- Consistently met and exceeded sales goals through personalized service advice.
- Established customer trust through transparent communication.
- Coordinated multiple service tasks, optimizing efficiency to meet customer needs promptly.
- Diagnosed issues through thorough inspections.
- Evaluated vehicles to identify needed repair work and recommended appropriate actions.
- Evaluated completed service orders for adherence to dealership standards.
- Upsold additional products or services when appropriate.
Sales Associate Specialist
Restoration Hardware
Brentwood, TN
05.2021 - 08.2022
- Delivered personalized customer service, enhancing satisfaction and driving repeat business
- Utilized a consultative approach to assess needs and recommend solutions, resulting in increased product sales
- Consistently achieved top performance metrics in sales and customer engagement
Automotive Service Writer
Paramount Volvo Cars VW Porsche
Hickory, NC
01.2019 - 07.2020
- Recognized as the top service writer for delivering exceptional sales results and customer satisfaction
- Provided accurate estimates and advised customers on necessary repairs, ensuring clarity and confidence in decisions
- Managed scheduling and resource allocation to ensure timely and high-quality service delivery
Education
Bachelor of Science - Prelaw Studies
Middle Tennessee State University
05.2022
Associate of Arts -
Catawba Valley Community College
01.2019
Skills
- Automotive HVAC Sales Knowledge
- Customer Service Excellence
- Consultative Sales Techniques
- Technical Communication
- Time Management and Organization
- Analytical Problem Solving
- MS Office Suite (Excel, Word, PowerPoint)
- Sales Goal Achievement
- Warranty claims process management
Accomplishments
- Consistently met and exceeded monthly sales targets in service advisory and retail roles.
- Built repeat customer relationships through attentive service and expert advice.
- Received recognition for top-tier performance within three months of starting a new sales role.
Timeline
Service Advisor
Paramount Volvo VW Porsche
12.2022 - Current
Sales Associate Specialist
Restoration Hardware
05.2021 - 08.2022
Automotive Service Writer
Paramount Volvo Cars VW Porsche
01.2019 - 07.2020
Bachelor of Science - Prelaw Studies
Middle Tennessee State University
Associate of Arts -
Catawba Valley Community College
Similar Profiles
Nithin RajNithin Raj
Service Advisor at Al Nabooda Automobiles , Dealer of VW,Audi,PorscheService Advisor at Al Nabooda Automobiles , Dealer of VW,Audi,Porsche
Praveena BobbalaPraveena Bobbala
Workshop Manager at Ali and sons Automobile Al ain (Audi, VW, Porsche and Skoda)Workshop Manager at Ali and sons Automobile Al ain (Audi, VW, Porsche and Skoda)
Juan C. RodriguezJuan C. Rodriguez
Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)