Logan Reading
Fayetteville,AR
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably at Tropical Smoothie Cafe. Excelled in optimizing care routines and enhancing team cohesion, demonstrating exceptional problem-solving skills and a customer service focus. Proven reliability, punctuality, and a positive attitude underpin a track record of fostering client satisfaction and workplace efficiency.
Overview
4
4
years of professional experience
Work History
Respite Care Worker
Private Residence
05.2024 - 12.2024
- Optimized care routines by regularly assessing clients' needs and making adjustments to care plans, ensuring effective support.
- Addressed emergency situations with calm and efficiency, ensuring safety and well-being of clients under all circumstances.
- Established rapport with new clients quickly by demonstrating empathy, active listening skills, and genuine interest in their wellbeing.
- Provided transportation assistance for clients to attend appointments, social outings, and other activities as needed.
Shift Leader
Tropical Smoothie Cafe
05.2021 - 08.2023
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
Catering Assistant
Kansas City Catering
08.2021 - 10.2021
- Provided friendly, courteous service to guests
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
No Degree - Supply Chain Management
University of Arkansas
Fayetteville, AR05-2027
High School Diploma -
Shawnee Mission Northwest
Shawnee, KS05-2023
Skills
- Teamwork and cooperation
- Customer service focus
- Team leadership
- Cash handling
- Problem-solving
- Positive attitude
- Reliability and punctuality
Timeline
Respite Care Worker
Private Residence
05.2024 - 12.2024
Catering Assistant
Kansas City Catering
08.2021 - 10.2021
Shift Leader
Tropical Smoothie Cafe
05.2021 - 08.2023
No Degree - Supply Chain Management
University of Arkansas
High School Diploma -
Shawnee Mission Northwest
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