Logan Rhodes
Phoenix,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills.
Overview
6
6
years of professional experience
Work History
Team Member
Butterfly Wonderland
09.2023 - 02.2024
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Dishwasher/Busser
Cadence Senior Living, LLC
08.2022 - 05.2023
- Worked in a fast-paced, high-stress environment successfully
- Learned to prioritize for efficiency and smooth workflow.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Cashier/Customer Service
My Pet Market
02.2022 - 07.2022
- Opened and closed stores with cash register included
- Understanding of POS systems
- Conversed and helped 30-50 people a day.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Medical Specialist
Spectrum Health
04.2020 - 10.2021
- Home bound patient visits, both Behavioral Health and Primary Care
- Navigate multiple programs
- Experience with phlebotomy, injections, vital readings.
- Streamlined patient records management, improving efficiency in a high-volume clinic.
- Collaborated with interdisciplinary teams to optimize patient outcomes.
- Collected, recorded and maintained patient medical history, reports and examination results.
Busser
Farm Provisions
01.2020 - 04.2020
- Adapted to work under extreme pressure
- Learned to manage work tasks in a sequential order
- Commended for going out of the way to learn new tasks outside of the job description.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Concession Stand Worker / Usher
Picture Show Entertainment
06.2018 - 12.2019
- Worked with 26 other crew members
- Responsible for satisfying at least 200 customers a day
- Helped lead training of 7 new hires.
- Used cash register to tender change and process cash and credit card payments.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Education
High School Diploma -
Prescott High School
Prescott, AZ05.2020
Skills
- Customer Service
- Computer Skills
- Communication skills
- Attention to Detail
- Records management
- Sales
- Inventory control
- Cash handling
- Time management
- Organizational skills
Additional Information
Looking to utilize my skills in customer service, and/or develop new knowledge in the workforce.
Timeline
Team Member
Butterfly Wonderland
09.2023 - 02.2024
Dishwasher/Busser
Cadence Senior Living, LLC
08.2022 - 05.2023
Cashier/Customer Service
My Pet Market
02.2022 - 07.2022
Medical Specialist
Spectrum Health
04.2020 - 10.2021
Busser
Farm Provisions
01.2020 - 04.2020
Concession Stand Worker / Usher
Picture Show Entertainment
06.2018 - 12.2019
High School Diploma -
Prescott High School
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