Logan Ridge
Summary
Dynamic professional with 5 years of experience in retail and customer service, consistently delivering exceptional results in fast-paced environments. Proven expertise in leadership, customer service, and inventory management, contributing to improved operational efficiency and enhanced customer satisfaction. Committed to maintaining high safety and security standards while fostering a positive shopping experience. Prepared to leverage extensive knowledge and skills in a challenging new role.
Overview
5
5
years of professional experience
Work History
Grocery Replenishment Specialist
Publix Super Markets Inc
04.2023 - Current
- Inventory Management
- Performed regular audits of store shelves to ensure items were in the correct locations and pricing was accurate
- Unloaded truck shipments and restocked shelves with incoming merchandise
- Performed damage reports and scanned donations to maintain accurate inventory
Customer Service Specialist
Winn Dixie Supermarket
01.2020 - 04.2023
- Generated end-of-the-day reports and fixed discrepancies
- Balanced cash drawer at the end of each shift, resulting in zero discrepancies
- Handled customer complaints calmly and professionally, resolving customer issues promptly
- Trained and mentored new associates to ensure excellent customer service standards were maintained
- Provide Lottery, Money Order, and Western Union Services
Bagger
Publix Super Markets Inc
08.2019 - 01.2020
- Assisted with maintaining a clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to the proper place for new customers.
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
Education
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL05-2025
Skills
- Workplace safety
- Shelf organization
- Labeling accuracy
- Order reviews
- Microsoft Office knowledge
- Customer service
- Good communication skills
- Coaching and mentoring
- Conflict management
Timeline
Grocery Replenishment Specialist
Publix Super Markets Inc
04.2023 - Current
Customer Service Specialist
Winn Dixie Supermarket
01.2020 - 04.2023
Bagger
Publix Super Markets Inc
08.2019 - 01.2020
Associate of Arts - Business Administration
Hillsborough Community College
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