Logan Ritchey

Worked alongside a team to put orders together for dine-ins and drive-thru orders. Took orders at the drive-thru and inside for customers in the lobby and collected cash and card payments.

Cleaned around the restaurant including the lobby, kitchen, and the surrounding area outside. Helped complete tasks and restocked before leaving for the day. Taught new coworkers standards and responsibilities that are expected of them in the workplace.

Portioned and prepared food for upcoming days. Took orders at the drive-thru and collected cash and card payments. Washed dishes and cleaned around the establishment whenever I was given the time to do so.

Ensured proper food preparation and portioning for meals. Took orders for customers in the lobby and in the drive-thru as well as helped customers with complaints over the phone. Cleaned around the restaurant including the bathrooms, the kitchen, the lobby, and outside the restaurant. Made food for orders and led (when given the opportunity) the crew throughout my shift. Communicated with the owners and provided feedback about my coworkers, what was and wasn't working, and gave ideas that could be used for the future.

Processed orders accurately in the lobby and drive-thru. Prepared and portioned food for the shift. Made orders alongside others during busy hours of the shift. Washed dishes as well as thoroughly cleaned the kitchen and lobby of the restaurant.

Supervise my team as a shift lead ensuring things are moving efficiently and are being done correctly in all areas of the building. Train new team members in various areas of the kitchen ensuring they have a good understanding of each place and working alongside them providing advice and assistance when needed.

Handle large amounts of money, checking the register, distributing cash tips for coworkers, taking the cash deposit to the bank, sending change orders, and counting the register every night. Make a variety of different orders for customers in a timely manner during busy nights. Take catering, delivery, takeout, and dine-in orders over the phone, and in person. Serve small and large dine-ins throughout the day when our front of house isn't there. Collect payments in person and over the phone. Open and close the restaurant ensuring everything is ready to go for the day or the next person coming in. Work closely with my general manager and corporate providing feedback about the workplace environment and functionality while giving suggestions on how things could be done in a more efficient manner. Enforce rules, guidelines, and standards throughout the workplace to make sure everyone is on the same page and tasks are done the same to maintain consistency. Help prepare recipes in the mornings when necessary.

Keep peers accountable while also keeping my military bearing. Maintaining proper grooming and hygiene standards at all times, in and outside of military environments. Listening to orders from higher-ups and completing tasks in a timely manner. Adjusting easily to a constantly changing, very busy environment. Early mornings and late nights depending on what is on the agenda for that day. In charge of a large group of people in my Advanced Individual Training course. Class leader of 21 people, squad leader of 19 people, and Platoon Guide of 75 people. Worked closely with my leadership to push out information and enforce expectations throughout the entire day. Teach people various things as a leader in different environments. Retain information like the Soldiers Creed, the 3 General Orders, the NCO's Creed, the unit's Standard Operating Procedures, and so on. Maintain dress uniforms and service military uniforms when necessary.