Antonio Jackson
Marion,IN
Overview
9
9
years of professional experience
Work History
Restaurant Team Member
McDonald's Restaurant
Marion, IN
08.2022 - Current
- .
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Ensured all dishes were prepared according to restaurant standards.
- Replenished condiments and other supplies at tables and stations.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Followed health code regulations when handling food items safely.
Landscape Worker
Landscaping Inc
Muncie, Indiana
05.2016 - 06.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Assisted in planting trees and shrubs according to landscape design plans.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Removed debris from work sites after completion of each project.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
Production Worker
Cafe Valley Bakery
Marion, IN
04.2021 - 12.2021
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Identified defective parts or components and removed them from production line.
- Reported any issues to supervisor immediately for resolution.
- Verified accuracy of finished products against work orders or blueprints.
Education
QMA-I - Medication Administration
TLC Management
08-2022
Diploma - General Education
Muncie Centrel High
Muncie, IN08-2005
Skills
- Active Listening
- Conflict Resolution
- Organization and Time Management
- Friendly, Positive Attitude
- Team motivation
- Analytical
- Time Management
- Communication
- Organization
- Flexible and Adaptable
Timeline
Restaurant Team Member
McDonald's Restaurant
08.2022 - Current
Production Worker
Cafe Valley Bakery
04.2021 - 12.2021
Landscape Worker
Landscaping Inc
05.2016 - 06.2022
QMA-I - Medication Administration
TLC Management
Diploma - General Education
Muncie Centrel High