Logan Ritchie
New Market,VA
Summary
Motivated and adaptable professional with a Bachelor’s in Sport Management and diverse experience in operations, customer service, and business development. Known for strong communication skills, leadership in team settings, and dedication to providing excellent guest experiences in fast-paced environments. Seeking to leverage hands-on experience in resort operations and sports event coordination into a dynamic new opportunity.
Overview
6
6
years of professional experience
Work History
Mountain Operations
Bryce Resort
Basye, VA
11.2023 - Current
- Operate various lift systems safely and efficiently.
- Manage guest flow at lifts and tubing hills, ensuring order and safety.
- Operate snowmobiles, participate in lift evacuations, and complete lift operation reports.
- Maintain mountain trails, snow machines, padding, and equipment readiness.
- Support bike park operations, including unloading bikes and trail inspections.
- Assist with the setup & takedown of races and events
Business Development Representative
Townsquare Interactive
Charlotte, NC
08.2023 - 11.2023
- Advised small business owners on tailored marketing strategies.
- Collaborated with clients to develop actionable business goals and plans.
Field Manager / DiamondKast Operator
Perfect Game USA
Cedar Rapids, IA
05.2023 - 08.2023
- Managed field operations, including coordinating umpires and hosting pre-game meetings.
- Captured scouting notes, video footage, and real-time pitch data.
- Set up and maintained livestreams and logged statistics using DiamondKast software.
Resort Staff Member
Bryce Resort
Basye, VA
12.2020 - 01.2022
- Ensured equipment readiness by inspecting snowboards/skis and managing repairs.
- Delivered high-level guest service and resolved customer concerns.
- Maintained rental area cleanliness and organization standards.
Installation Assistant
Pella Windows
Beltsville, MD
06.2019 - 08.2019
- Prepared job sites and laid out materials for installations.
- Installed or repaired window systems with precision.
- Operated tools and equipment in compliance with safety protocols.
Education
Bachelor of Science - Sport Management
Radford University
Radford, VA05-2023
Skills
- Customer service
- Organization and time management
- Teamwork and collaboration
- Event coordination
- Business development
- Data analysis
- Communication skills
- Problem solving
- Reliability
Leadership Engagement
Sigma Chi – Kappa Zeta Chapter, Radford University, 01/2020, 05/2023, Annotator, Magister, Risk Manager, Social Chair, Maintained chapter rosters and alumni databases., Produced weekly operational reports., Mentored new members on fraternity values and life skills., Planned and executed philanthropic events, including 'Derby Days' for Huntsman Cancer Foundation.
Timeline
Mountain Operations
Bryce Resort
11.2023 - Current
Business Development Representative
Townsquare Interactive
08.2023 - 11.2023
Field Manager / DiamondKast Operator
Perfect Game USA
05.2023 - 08.2023
Resort Staff Member
Bryce Resort
12.2020 - 01.2022
Installation Assistant
Pella Windows
06.2019 - 08.2019
Bachelor of Science - Sport Management
Radford University