Logan Roesch
Hammonton,NJ
Summary
Motivated Service Worker with exceptional social skills, effective communication abilities, and a strong background in customer service. Committed to adhering to health and safety protocols while ensuring proper handling of food items. Actively seeks opportunities to assist team members and promptly address any issues.
Overview
5
5
years of professional experience
Work History
Food Service Worker
DiDonato's Family Fun Center
2022.03 - Current
- Developed and maintained positive relationships with customers to enhance service.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Processed customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Worked effectively in fast-paced environments.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
People Greeter
DiDonato's Family Fun Center
2019.09 - 2022.03
- Answered customer questions and pointed individuals in right directions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Streamlined visitor check-in processes by utilizing technology tools and effectively communicating with other team members as needed.
- Enhanced customer satisfaction by providing warm welcomes and efficiently directing them to their desired locations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Biobehavioral Health
The Pennsylvania State University
University Park, PA05.2027
High School Diploma -
Cedar Creek High School
Egg Harbor City, NJ06.2023
Associate of Science -
Atlantic Cape Community College
Mays Landing, NJ05.2023
Skills
- Staff Training and Development
- Positive Attitude
- Cash Register Operation
- Strong Work Ethic
- Strong Communication Skills
- Menu Memorization
- Quick Learner
- Cleaning and sanitation
- Multitasking
- Working Quickly
- Customer Service
Volunteer
Crisis HotLine:
March, 2024-current
- Offered compassionate and non-judgmental support to individuals in crisis, actively listening and providing emotional assistance to callers in need.
- Utilized crisis intervention techniques to de-escalate high-stress situations, providing immediate assistance and guidance to individuals experiencing suicidal thoughts.
- Conducted thorough assessments of callers' mental health status, accurately identifying risk factors and implementing appropriate intervention strategies to ensure their safety.
Timeline
Food Service Worker
DiDonato's Family Fun Center
2022.03 - Current
People Greeter
DiDonato's Family Fun Center
2019.09 - 2022.03
Bachelor of Science - Biobehavioral Health
The Pennsylvania State University
High School Diploma -
Cedar Creek High School
Associate of Science -
Atlantic Cape Community College
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