Logan Rutledge
Omaha,NE
Summary
Proven track record in delivering exceptional client satisfaction and operational efficiency, notably with Hood Packaging Corporation. Skilled in client relationship building and safety compliance, I excel in managing workloads and meeting tight deadlines. Achieved significant improvements in workflow and customer service quality through innovative process enhancements and effective team training.
Overview
10
10
years of professional experience
Work History
Independent Contractor 1099
Self Employed
10.2022 - Current
- Operate large vehicle to deliver goods safely and efficiently to customers homes and ensure quality product and satisfaction.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Maintenance Technician
Midcontinent Communications
07.2021 - 09.2023
- Operate company vehicle to ensure quality service in communications both underground and aerial plants.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Warehouse/Receiving Clerk
Hood Packaging Corporation
07.2017 - 07.2018
- Operate forklift daily
- Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
- Assisted in optimizing warehouse layout for efficient space utilization, resulting in better organization and improved workflow.
- Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
- Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
Machine Operator
Hood Packaging Corporation
11.2016 - 07.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Carwash Manager
Valley Dairy Carwash
09.2014 - 07.2018
- Tasked with the jobs of scheduling and training employees, arranging for the purchase orders of product and deliveries while also maintaining carwash equipment after and during normal business hours.
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
Education
No Degree - Commercial Aviation
University of North Dakota
Grand Forks, NDSkills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
Timeline
Independent Contractor 1099
Self Employed
10.2022 - Current
Maintenance Technician
Midcontinent Communications
07.2021 - 09.2023
Warehouse/Receiving Clerk
Hood Packaging Corporation
07.2017 - 07.2018
Machine Operator
Hood Packaging Corporation
11.2016 - 07.2018
Carwash Manager
Valley Dairy Carwash
09.2014 - 07.2018
No Degree - Commercial Aviation
University of North Dakota