Logan Schelker
COAL VALLEY,IL
Summary
Dynamic leader with a proven track record at Illowa Council, adept in enhancing customer satisfaction and resolving staff conflicts. Skilled in team leadership and complex problem-solving, significantly improved service delivery and brand recognition through strategic marketing and workflow optimization. Excelled in staff training, promoting team agility and performance.
Overview
2
2
years of professional experience
Work History
Trading Post Manager
Illowa Council
06.2022 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained employees to maximize team agility and performance.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Education
High School Diploma -
Moline Sr High School
Moline, IL06.2024
Bachelor of Science - Aerospace Engineering
University of Illinois At Urbana-Champaign
Champaign, IL05.2028
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Customer Service
Staff Training and Development
References
Maya Smit - (309) 236-6972 Stephen Druse (815) 714-3529
mayasmit3@gmail.com sj-druse@wiu.edu
Timeline
Trading Post Manager
Illowa Council
06.2022 - 06.2024
High School Diploma -
Moline Sr High School
Bachelor of Science - Aerospace Engineering
University of Illinois At Urbana-Champaign
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