Logan Seitz
Miami,FL
Summary
Enthusiastic and reliable professional, takes pride in providing excellent customer service and creating memorable relationships. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server
Sunset Grill & Bar
05.2023 - 10.2024
- Promoted to floor Captain May 2024. Managed and trained the server team.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Taphouse Bar and Grill
03.2022 - 12.2023
- Promoted to floor captain. June 2023, trained new servers and helped lead the serving team.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Rocco's Tacos
01.2023 - 05.2023
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Barn 34
03.2021 - 09.2021
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server's Assistant
Ruth Chris Steakhouse
05.2019 - 10.2019
Busser
Harborside Bar And Grill
05.2015 - 05.2019
Busser
OC Fish Company
05.2014 - 09.2014
Education
Bachelors Degree - Strategic Communications
Penn State World
Online12.2025
Skills
- Complex Problem-Solving
- Coaching and Mentoring
- Long term customer relations
- Verbal/written communication
- Outgoing Personality
- Exceptional customer service
- Reliable and punctual
Timeline
Server
Sunset Grill & Bar
05.2023 - 10.2024
Server
Rocco's Tacos
01.2023 - 05.2023
Server
Taphouse Bar and Grill
03.2022 - 12.2023
Server
Barn 34
03.2021 - 09.2021
Server's Assistant
Ruth Chris Steakhouse
05.2019 - 10.2019
Busser
Harborside Bar And Grill
05.2015 - 05.2019
Busser
OC Fish Company
05.2014 - 09.2014
Bachelors Degree - Strategic Communications
Penn State World
Similar Profiles
Belcim AltintasBelcim Altintas
Head Bartender at Applebee's Grill + BarHead Bartender at Applebee's Grill + Bar
Josh BurhoeJosh Burhoe
Lifeguard / Head Lifeguard at Sunset Tiki Bar & GrillLifeguard / Head Lifeguard at Sunset Tiki Bar & Grill
Tina MontoyaTina Montoya
Server/Bartender Shift Manager at Sunset Bar And GrillServer/Bartender Shift Manager at Sunset Bar And Grill