Logan Stanley
Buna,TX
Summary
Dynamic Medical Assistant with extensive experience at Texas Center For Health, excelling in patient care and documentation. Proven ability to enhance clinic efficiency through effective communication and meticulous chart organization. Skilled in HIPAA compliance and compassionate care, fostering strong patient relationships and ensuring optimal health outcomes.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Texas Center For Health
10.2023 - Current
- Sanitized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with consulting physicians regarding care of patients.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
- Documented interactions using correct format, codes and facility standards for optimal medical care.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Streamlined workflow for attending physicians by organizing notes according to specified templates, enabling quicker review of pertinent information before finalizing documentation.
Medical Assistant
Women’s Center Of Beaumont
08.2015 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Enhanced patient care by providing comprehensive obstetric and gynecologic services, including prenatal care, labor and delivery management, and preventive screenings.
- Maintained up-to-date knowledge on latest medical advancements in order to provide evidence-based care to patients.
- Promoted healthy lifestyle choices among pregnant women through counseling on nutrition, exercise, stress management, and other important aspects of prenatal care.
- Exemplified commitment to patient-centered care by consistently providing compassionate support, clear communication, and thorough education throughout every stage of pregnancy and beyond.
- Developed strong relationships with referring physicians to ensure seamless coordination of care for patients with complex medical needs.
- Educated patients on family planning options, empowering them to make informed decisions about their reproductive health.
- Prevented complications by closely monitoring high-risk pregnancies involving gestational diabetes, preeclampsia, or other chronic illnesses that may impact maternal-fetal wellbeing.
- Worked closely with nurses to check on patient statuses and needs.
- Counseled female patients on birth control methods, cervical and breast cancer and answered questions or concerns.
- Consulted with patients on symptoms to help diagnose various gynecologic concerns.
- Kept detailed records of patient treatments and needs throughout medical processes.
- Explained test results to patients to help each make decisions about lifestyle choices, future healthcare, and treatments for gynecologic or obstetric issues.
- Educated patients on specific treatments and care plans.
Sales Associate
Dollar General Store
08.2013 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Buna
Medical Assistant Certification -
South East Texas Career Institute
06.2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Strong communication skills
- Documentation skills
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Data entry experience
- Time management aptitude
- Patient charting expertise
- Medical transcription
- Clinical support
- Chart organization
- Data entry efficiency
- Workflow improvements
- FLUENT IN LANGUAGE
- Knowledge of type codes
- Critical thinking
- Order processing
- Medical abbreviations
- Diagnostic coding
- Documentation
- Electronic health records management
- Anatomy and physiology
- Patient history expertise
- Clinical assistance
- Medical terminology
- EMR / EHR
- HIPAA requirements
- Multitasking
- Proofreading
- Organization skills
- Teamwork
- Medical documentation
- Proofreading skills
- Time management abilities
- Written communication
- Conflict resolution strategies
- Computer literacy proficiency
- Paperwork processing
- Direct patient care
- Clinical documentation
- Patient management
- Compassionate care
- Triage assessment
- Phlebotomy techniques
- Patient care and education
- Active listening
- Data entry
- Problem resolution
- Call center experience
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Complaint handling
- Customer satisfaction measurement
- Professional telephone demeanor
- Microsoft outlook
- Follow-up skills
- Call management
- Product knowledge
- Prioritization
- De-escalation techniques
- Live chat support
- Dispute resolution
- Customer education
- Account management
- Shipping and logistics
- Key holder experience
- Call triaging
- Goal oriented
- Follow-up calls
- Reliable and punctual
- Verbal and written communication
- Professional communication
- Inbound and outbound calls
- Relationship building
- Documentation and reporting
- Complaint resolution
- Technical skills
- Email and telephone etiquette
- Call documentation
- Professional speaking
- Positive attitude
- Quick thinking
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Friendly, positive attitude
- Dependable and responsible
- Calm under pressure
- Computer skills
- Organization and time management
- Decision-making
- Verbal communication
- Teamwork and collaboration
- Patient history documentation
- Educating patients
- Managing prescription refills
- Electronic medical records
- Diagnostic codes
- Assessing needs
- Care planning
- Referral coordination
- Medical terminology in languages
- Obstetrics and gynecology
- Remote health monitoring
- Prescription management
- Telephone triage
- Prescribing medication
- Ordering tests
- Chart preparation
- Incisions and drainage
- Patient assessments
- Interpreting laboratory results
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Client service
- Cash handling accuracy
- Stocking and receiving
- Cash register operation
- Store opening and closing
- Customer needs assessment
- Complex Problem-solving
- Meeting deadlines
- Cleaning techniques
- Payment processing
- Inventory tracking
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Brand promotion
- Display setup
- Shipment processing
- Fraud detection
- Dispute mediation
- Self-checkout assistance
- Friendly and outgoing
- Feedback implementation
- Task prioritization
- Positive and professional
- Written and oral communication skills
- Calm demeanor
- Prospecting and telemarketing
- Reading comprehension skills
- Equipment sterilization
- OB/GYN procedures
- Diagnostic procedures
- Reliable transportation
- Customer relationship management (CRM)
Timeline
Medical Assistant
Texas Center For Health
10.2023 - Current
Medical Assistant
Women’s Center Of Beaumont
08.2015 - 10.2023
Sales Associate
Dollar General Store
08.2013 - 06.2014
Buna
Medical Assistant Certification -
South East Texas Career Institute
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