Logan Stansell
London,OH
Summary
Proactive and caring worker with ten years experience as a highly qualified customer service professional. With three of those years as a dedicated unit coordinator/ medical secretary in a Neonatal ICU and Two of those years as a motivated infant teacher specializing in award winning curriculum and lesson planning.
Overview
8
8
years of professional experience
Work History
Daycare Teacher
Balanced Family Academy
02.2022 - Current
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Developed strong relationships with parents through regular communication about their child's progress and needs.
- Maintained accurate documentation of student progress reports, behavior incidents, and parent-teacher conferences for review as needed.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
Unit Coordinator
Mount Carmel Health System Inc.
02.2019 - 02.2022
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Service Desk Lead
The Home Depot Inc
06.2016 - 02.2019
- Assisted customers over the phone and in person with basic questions, online orders, returns, installation services, special orders and deliveries.
- Managed high call volumes with exceptional professionalism, maintaining a positive attitude during peak hours.
- Demonstrated multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.
Education
High School Diploma -
Grove City High School
Grove City, OH06.2016
Skills
- Time Management
- First Aid and CPR Certified
- Organizational Skills
- Conflict Resolution
- Multitasking
- Records Management
Timeline
Daycare Teacher
Balanced Family Academy
02.2022 - Current
Unit Coordinator
Mount Carmel Health System Inc.
02.2019 - 02.2022
Service Desk Lead
The Home Depot Inc
06.2016 - 02.2019
High School Diploma -
Grove City High School
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