Logan Suiter
Senior Sales Executive
Hopkinsville,KY
Summary
Strategic Senior Sales Executive offering 4 years in professional sales. Accomplished at prospecting, pipeline development and converting leads to enhance profitability. Confident in delivering individualized sales presentations to entice new business. Dedicated customer relationship management expert focused on customer satisfaction and retention.
Overview
4
4
years of professional experience
Work History
Senior Sales Executive
AT&T
Nashville, TN
01.2023 - Current
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Developed new business opportunities and partnerships.
- Investigated customer complaints regarding product quality or service delivery.
- Communicated regularly with territory and regional managers for daily support and strategic planning.
- Cultivated prospect rapport by soliciting leads and maintaining relations through sale.
- Expanded new business with implementation of effective networking and sales strategies.
- Used many forms of communication tools amongst potential clients and existing clients such as emails, phone calls, and in-person meetings.
- Broke the Tri-State world record within first month of hire date for most sales done in a month by a new hire, being at 200% of the market's expectations.
- Placed within the top 5 of the Tri-State market on multiple occasions throughout first year.
- Successfully closed handful's of small businesses in extra curricular work, obtaining award of "Business Expert" within first year.
Outside Sales Representative
Jerry's Express Car Wash
Hopkinsville, KY
01.2022 - 01.2023
- Analyzed sales performance metrics such as conversion rates, average order size.
- Negotiated contracts with customers to close deals in a timely manner.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained open communication with leadership to facilitate business development.
- Managed accounts by providing solutions that best fit the customer's needs.
- Negotiated prices and set up contracts to finalize sales agreements.
- Provided training sessions for new staff members on sales processes and procedures.
- Completed each month as the most accomplished amongst peers for the entire duration of employment, being at 200% or higher in regards to sales expectations.
Customer Service Representative
Frontline Games
Clarksville, TN
11.2016 - 01.2018
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Worked in a timely and professional manner with developers of our point of sale software via email to resolve software escalations.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
HomeLife Academy
Online 05-2021
Skills
- Sales Development
- Client Relationship Management
- Relationship Selling
- Client Account Management
- Strategic Planning
- Lead Prospecting
- Professional Networking
- Public Speaking
- Schedule Coordination
Timeline
Senior Sales Executive
AT&T
01.2023 - Current
Outside Sales Representative
Jerry's Express Car Wash
01.2022 - 01.2023
Customer Service Representative
Frontline Games
11.2016 - 01.2018
High School Diploma -
HomeLife Academy