Dynamic CFO and Small Business Manager at Way Art, Inc., adept at cash flow management and financial strategy development. Achieved significant operational cost reductions while fostering a collaborative team environment. Proven customer service skills and efficient multitasking abilities enhance overall business performance and profitability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CFO /Small Business Manager
Way Art, Inc.
05.2016 - Current
Oversaw budgets, payroll, and accounts payable and receivable.
Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
Conducted detailed analysis of company financial information and oversaw preparation of related reports.
Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
Managed financial aspects of the small business, including budgeting, forecasting, and expense tracking to ensure profitability.
Reviewed sales and expense records to make proactive adjustments to policies and procedures.
Managed day-to-day operations, ensuring smooth workflow and efficient resource allocation across all areas of the business.
Established a positive work environment conducive to collaboration, innovation, and high-quality results.
Server / Bartender / Assistant Manager
TGI Fridays
02.2012 - 02.2016
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Cook / Snack Bar Manager / Busser /Banquet Server
Essex County Country Club
04.2009 - 08.2012
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed opening and closing shift kitchen tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.
Kept kitchen clean and organized by performing daily maintenance tasks.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Delivered exceptional guest experiences with attentive table service during large-scale events.
Enhanced event efficiency by setting up banquet halls according to precise event specifications.
Assisted in post-event breakdown and cleanup, ensuring venues were promptly returned to their original state.
Supported successful execution of themed events, customizing service approach to match event style.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Arranged linens and table settings according to seating plan and event theme.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Assisted with bussing tables and cleaning up spills.
Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
Education
West Orange High School
West Orange
06-2012
Skills
Cash flow management
Financial process improvement
Financial strategy development
Customer service
Team leadership
Salesmanship
Hygiene standards
Fast-paced environment
Efficient multitasking
Menu design
Professionalism
Physical stamina
Certification
-Servsafe Certification
-American Red Cross Adult CPR/AED certification (ID: 01RGMFV)