Logan Thompson
Covington,KY
Summary
I am great with crisis management and leadership, my tenure with the United States Army National Guard honed my skills in team building and effective communication. As a Sergeant, I led training programs, elevating operational readiness. My experience at Chick Fill A also refined my customer service training capabilities, showcasing my ability to inspire and guide teams towards excellence. I am a Motivated and service-oriented individual with a diverse background in leadership, training, and philanthropy, seeking opportunities to apply my skills in psychology and communication. Proven ability to lead teams, engage in community service, and foster growth within organizations.
Overview
9
9
years of professional experience
Work History
Service Member
United States Army National Guard
Burlington, Kentucky
11.2018 - 11.2024
- Assigned rank of Sergeant ensuring leadership responsibilities.
- Led and mentored fellow soldiers, ensuring operational readiness and team success across various missions.
- Performed maintenance on military vehicles and equipment.
- Developed lesson plans, conducted evaluations, and provided feedback to improve training effectiveness.
- Evaluated trainee progress using consistent assessment methods.
Driver/server
Kona Ice
Florence, Kentucky
08.2023 - 10.2024
Customer Service Trainer
Chick Fill A
Ft Wright, Kentucky
05.2016 - 03.2019
- Provided guidance and feedback to employees on how to improve their customer service skills.
- Assisted new hires in understanding the company's products and services as well as its mission statement and vision.
Education
Bachelor of Arts - Integrative Studies
Northern Kentucky University
Cold Spring, KY05-2025
GED -
Calvary Christian
Covington, KY05-2019
Skills
- Leadership and Team Building
- Effective Communication and Public Speaking
- Conflict Resolution and Negotiation
- Project Management
- Physical Training and Exercise Science
- Crisis Management
Affiliations
- ATO Fraternity, Northern Kentucky University — Highland Heights, KY
Recruitment Board Member - assisted in recruiting 26 new members during 2024 fall recruitment as part of the ATO recruitment board. - Participated in philanthropy efforts with ATO that raised $60,000 for women's breast cancer research and awareness in 2024
Timeline
Driver/server
Kona Ice
08.2023 - 10.2024
Service Member
United States Army National Guard
11.2018 - 11.2024
Customer Service Trainer
Chick Fill A
05.2016 - 03.2019
Bachelor of Arts - Integrative Studies
Northern Kentucky University
GED -
Calvary Christian
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