Dedicated and detail-focused individual with experience in logistics and customer service. Known for effective problem-solving and communication skills, contributing to enhanced operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Package Handler
UPS
Tulsa
08.2022 - Current
Sorted packages by destination to optimize processing workflow.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Operated conveyor systems to transport packages within the facility.
Loaded and unloaded trucks to maintain adherence to delivery schedules.
Inspected packages for damage before processing and shipping.
Collaborated with team members to achieve daily workload targets.
Coordinated workflow among team members to enhance productivity and communication.
Followed standard operating procedures to ensure compliance with regulations.
Sales Associate
Bixby Vapors
Bixby
10.2021 - 07.2022
Assisted customers in selecting products based on preferences and needs.
Helped customers find specific products, answered questions, and offered product advice.
Processed sales transactions accurately using point-of-sale systems.
Resolved customer inquiries and issues promptly, contributing to overall customer satisfaction.
Maintained product displays to create an appealing shopping environment that enhanced customer experience.
Managed inventory levels and restocked shelves regularly.
Collaborated with team members to develop customer service strategies that improved service quality.
Car Detailer
Rocky Top Chrysler Jeep Dodge
Sevierville
11.2020 - 09.2021
Enhanced vehicle appearance, contributing to increased customer satisfaction.
Conducted quality assurance inspections on vehicles prior to client delivery.
Collaborated with mechanics to prepare vehicles for customer pickup after service.
Oversaw detailing supplies inventory, guaranteeing availability of essential products.
Maintained cleanliness of detailing area to comply with safety regulations.
Dasher
DoorDash
03.2020 - 12.2020
Delivered food promptly to customers across diverse locations.
Ensured high standards of customer service in every interaction, enhancing customer satisfaction.
Effectively communicated with customers regarding order status and delivery times.
Navigated optimal delivery routes with GPS technology, improving delivery times.
Managed multiple deliveries simultaneously while ensuring accuracy.
Adapted seamlessly to changing circumstances and customer needs.
Coordinated with restaurant partners to streamline delivery operations, fostering strong partnerships.
Car Detailer
Rusty Wallace Kia
Alcoa
04.2019 - 03.2020
Vacuumed interiors and detailed upholstery for a pristine finish.
Washed and waxed vehicles to improve their visual appeal.
Inspected vehicles for quality assurance before client delivery.
Coordinated with mechanics to ensure vehicles were ready for timely customer pickup.
Oversaw detailing supplies inventory to guarantee consistent product availability.
Ensured cleanliness of detailing area to meet safety compliance standards.
Car Detailer/Automotive Mechanic
JSM Auto
Knoxville
09.2017 - 04.2019
Diagnosed vehicle issues using advanced diagnostic equipment and tools.
Performed routine maintenance including oil changes and tire rotations.
Detailed various vehicle models with specialized tools to enhance appearance and customer satisfaction.
Communicated effectively with customers about vehicle conditions and repairs needed.
Addressed client inquiries promptly to deliver exceptional customer service and build trust.
Followed safety protocols while handling chemicals and equipment consistently.
Collaborated with team members to enhance service efficiency and workflow.