Logan Wagner
Toledo
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald’s
Toledo
12.2025 - Current
- Delivered outstanding service to customers in a retail environment.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints with empathy to improve customer satisfaction.
- Informed customers of in-store promotions to enhance their shopping experience.
- Handled cash, credit, and debit transactions accurately.
- Processed customer transactions using point-of-sale systems.
- Operated cash registers to process payments for goods and services.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to ensure optimal product availability.
- Collaborated with team members to ensure smooth operations.
Customer Service Manager
Five Below
Toledo
04.2021 - 12.2025
- Led team to enhance customer satisfaction and service efficiency.
- Developed strategies to resolve customer complaints effectively and promptly.
- Trained staff on product knowledge and customer interaction techniques.
- Oversaw daily operations to ensure high service standards were maintained.
- Providing excellent customer service by being friendly and answering questions
- Welcoming customers in the store
- Opening and closing procedures of the store by counting money and closing registers
- Stocked shelves
Sales Associate
Spirit Halloween
Toledo
10.2025 - 11.2025
- Assisted customers in selecting costumes and accessories for special occasions.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Customer service experience
- Cashier experience
- Stocked
- Cleaned and recovered store.
Education
Springfield Highschool
Toledo, OHSkills
- Point-of-sale systems
- Point-of-sale transactions
- Cash handling
- Food service
- Beverage service
- Drive-thru operations
- Stock management
- Product knowledge
- Product cross-selling
- Cleaning
- Heavy lifting
- Training and development
- Team collaboration
- Effective communication
- Complaint resolution
- Performance improvement
- Performance improvement
- Drive-thru operations
Timeline
Crew Member
McDonald’s
12.2025 - Current
Sales Associate
Spirit Halloween
10.2025 - 11.2025
Customer Service Manager
Five Below
04.2021 - 12.2025
Springfield Highschool