Logan Whitesell
Rochester,NY
Summary
Detail-oriented professional with experience in inventory management, product handling, packaging, quality control, and data analysis. Knowledgeable in sports cards, TCGs, and the card market, with experience preparing products for shipment and maintaining accurate records. Proficient in Microsoft Excel and comfortable working in fast-paced, detail-focused environments. Strong communicator with experience supporting team operations, training employees, and maintaining high standards of accuracy and organization.
Overview
8
8
years of professional experience
Work History
Senior Client Representative
Avenir Enterprises
Rochester, NY
08.2025 - Current
- Assisted clients in understanding service offerings and product features in the face to face environment.
- Maintained accurate records of all customer interactions and transactions.
- Documented client interactions and maintained accurate records in the system.
- Trained new employees on product knowledge and service offerings.
- Provided guidance to junior team members on best practices when dealing with customers.
- Coordinated team meetings to gather feedback and address concerns effectively.
- Ensured compliance with industry regulations related to client services.
- Analyzed competitor strategies to inform business decisions. to stay ahead of market trends.
- Maintained availability to support team operations in a fast-paced environment.
Team Member
Rite Aid
Canandaigua, New York
09.2024 - 06.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and provided product recommendations.
- Resolved customer complaints to enhance overall shopping experience.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained clean and orderly store environment for customer satisfaction.
- Stocked shelves and organized merchandise to ensure product availability.
- Handled inventory management tasks, including restocking and tracking supplies.
Streamer
Whatnot
Rochester, NY
06.2023 - 05.2025
- Engaged viewers through interactive live streaming sessions.
- Enhanced viewer experience by responding to comments and questions in real-time.
- Analyzed data from past streams in order to determine areas of improvement moving forward.
- Maintained quality control standards during packaging processes.
- Prepared packaging materials and supplies.
- Labeled packages and recorded items packed in preparation for shipping.
Assistant Manager
Kennedy Supermarket
Kennedy, New York
06.2022 - 08.2023
- Managed daily operations to facilitate effective scheduling and task assignments for staff.
- Assisted in managing daily operations and staff schedules.
- Trained new employees on store policies and customer service standards.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Monitored sales data to identify trends and assist in inventory planning decisions.
- Supported the manager in conducting performance evaluations for team members regularly.
Junior Ski Instructor
Peek N Peak Resort And Spa
Clymer, New York
11.2018 - 04.2019
- Instructed beginners in skiing techniques and safety protocols on the slopes (
- Demonstrated proper use of ski equipment and safety gear to guests.
- Supported experienced instructors in delivering engaging group lessons.
- Supervised children until parents arrived, ensuring safety and a positive experience.
- Organized fun activities for families, promoting engagement and enjoyment on the mountain.
- Provided healthy lunch and snack options to children, ensuring satisfaction and energy for activities.
Education
Associate of Applied Science - New Media
Finger Lakes Community College
Canandaigua, NY05-2025
High School Diploma -
Westfield Academy And Central School
Westfield, NY06-2022
Skills
- Sports card knowledge
- TCG knowledge
- Card market knowledge
- Microsoft Excel knowledge
- Client relationship management
- Product knowledge
- Service compliance
- Record keeping
- Competitive analysis
- Customer service
- Sales analysis
- Inventory management
- Team leadership
- Staff development
- Effective communication
- Problem solving
- Time management
- Team assessment
- Goal oriented
Timeline
Senior Client Representative
Avenir Enterprises
08.2025 - Current
Team Member
Rite Aid
09.2024 - 06.2025
Streamer
Whatnot
06.2023 - 05.2025
Assistant Manager
Kennedy Supermarket
06.2022 - 08.2023
Junior Ski Instructor
Peek N Peak Resort And Spa
11.2018 - 04.2019
Associate of Applied Science - New Media
Finger Lakes Community College
High School Diploma -
Westfield Academy And Central School