Logan Wisener
Dover,NC
Summary
Professional in retail industry with keen focus on delivering high-quality service and ensuring customer satisfaction. Known for effective time management and keen eye for detail, contributing to successful completion of shopping tasks. Reliable and adaptable team player, skilled in communication and product selection.
Experienced with identifying and sourcing high-quality products to meet customer needs. Utilizes strong organizational skills to manage multiple shopping tasks efficiently. Track record of maintaining high standards in product selection and customer service.
Knowledgeable Detention Officer with solid background in maintaining security and order within detention facilities. Proven ability to manage and resolve conflicts while ensuring safety of detainees and staff. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Dynamic individual with hands-on experience in corrections and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Express Lane Shopper
Harris Teeter
New Bern, NC
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash drawer and balanced daily sales reports
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Mentored junior staff on best practices for inventory management and data entry accuracy.
Jailer
Jones County Sheriff's Department
Trenton, NC
08.2019 - Current
- Maintain the safety security of the jail; feed up and intake of inmates. Processing paperwork and other daily tasks assigned
- Supervised inmate activities and ensured compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and order within the facility.
- Managed inmate intake, processing paperwork, and ensuring accurate record-keeping.
- Trained new staff on operational procedures and emergency protocols for effective team performance.
- Led crisis intervention efforts, utilizing de-escalation techniques to manage high-stress situations effectively.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
Detention Corporal
Craven County Sheriffs Office
New Bern, NC
12.2025 - 04.2026
- Supervised daily operations within detention facility, ensuring compliance with safety protocols and procedures.
- Monitored inmate behavior, implementing conflict resolution strategies to maintain order and safety.
- Conducted regular inspections of premises, identifying security risks and recommending corrective actions.
- Trained and mentored junior staff on operational procedures and best practices in inmate management.
Jail Supervisor
Craven County Sheriff
New Bern, NC
07.2017 - 04.2024
- Certified jailer working inside a county detention facility. Trained in CPR and narcan administration; I am responsible for a shift of 6-7 people at a time and works great under pressure
- Supervised daily operations, ensuring adherence to safety protocols and departmental policies.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Conducted performance evaluations, providing constructive feedback to enhance individual contributions.
- Implemented training programs to improve operational efficiency and compliance with regulations.
- Coordinated response efforts during emergencies, optimizing resource allocation and communication.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Homeshop Lead
Harris Teeter
New Bern, NC
05.2013 - 07.2017
- Supervised other employees in the department and handled customer interactions on a daily basis.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cashier/Pharmacy Tech
Kinston Clinic North Pharmacy
Kinston, NC
11.2011 - 11.2012
- Cashier and errand runner for the store. Proficient in money handling and day to day operations of the store.
- Provided exceptional customer service, addressing inquiries and resolving issues
- Collaborated with team members to enhance store operations and workflow
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Pharmacy Tech
Rite Aid
Kinston, NC
04.2006 - 11.2011
- Pharmacy tech crossed trained as a cashier, inventory control, and assistant to the pharmacist.
- Assisted customers with medication inquiries, providing accurate product information.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Collaborated with pharmacy staff to ensure timely restocking of shelves.
- Implemented best practices for cash handling, minimizing discrepancies in daily reports.
- Developed strong relationships with regular customers to foster loyalty and satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associates - Criminal Justice
Craven Community College
New Bern, NC05-2015
Associates - Accounting
Craven Community College
New Bern, NC05-2015
High School Diploma - undefined
Bethel Academy
Kinston, NC05-2008
Skills
- Word
- Windows
- Filing
- Supervising experience
- Computer Skills
- Leadership
- Information security
- Computer literacy
- Administrative experience
- Office experience
- Communication skills
- Pharmacy Technician Experience
- Clerical experience
- Security
- Customer service
- Patient observation
- Microsoft Office
- Typing
- Word processing
- Cash Handling
- Time management
- Time Management
- Law enforcement
- Analysis skills
- Excel
- Surveillance
- Phone etiquette
- Management
- Cashier
- Cash handling
- Data Entry
- Conflict Management
- Powerpoint
- Organizational skills
- Computer skills
- Microsoft Outlook
- Microsoft Word
- Writing skills
- Strong work ethic
- Patience and tolerance
- Emergency response
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Key control
- Crisis intervention
- System recordkeeping
- Court operations support
- Record maintenance
- Facility monitoring
- Inmate control
- Security and sanitation checks
- Inmate escorting
- Medical emergencies
- Inmate rights
- Defensive techniques
- Inmate transport
- First aid certification
- Booking procedures
- Safety and security
- Central and pod control
- Safety and security enforcement
- Conflict resolution skills
- CCTV monitoring
- Cell inspections
Certification
- CPR Certification
- DCI/NCAWARE certification
- AED Certification
- First Aid Certification
- Body Scanner Certifed
- Narcan Certified
Additional Information
- Professional Skills
- Word, Excel, Powerpoint: Advanced
- WPM 44: Advanced
Timeline
Detention Corporal
Craven County Sheriffs Office
12.2025 - 04.2026
Express Lane Shopper
Harris Teeter
11.2024 - Current
Jailer
Jones County Sheriff's Department
08.2019 - Current
Jail Supervisor
Craven County Sheriff
07.2017 - 04.2024
Homeshop Lead
Harris Teeter
05.2013 - 07.2017
Cashier/Pharmacy Tech
Kinston Clinic North Pharmacy
11.2011 - 11.2012
Cashier/Pharmacy Tech
Rite Aid
04.2006 - 11.2011
Associates - Accounting
Craven Community College
High School Diploma - undefined
Bethel Academy
Associates - Criminal Justice
Craven Community College