Dedicated Guest Service Leader with expertise in point of sale operations and effective communication. Proven ability to resolve customer inquiries and manage daily operations efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Service Leader
Lowes Foods
Clemmons, North Carolina
04.2022 - 08.2024
Answered customer questions and resolved complaints to enhance satisfaction.
Performed exchanges, price adjustments, and refunds to ensure accurate transactions.
Managed daily operations of checkout stations to maintain efficient service flow.
Cashier/Bagger
Lowes FOODS
Clemmons, North Carolina
04.2019 - 04.2022
Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience in high-traffic retail environment.
Assisted customers with product inquiries, delivering personalized support to enhance satisfaction.