Results-driven professional with a solid background in patient transport and operations management. Skilled in coordinating patient movement and optimizing team performance, ensuring high standards in patient care and communication.
Overview
8
8
years of professional experience
Work History
Patient Transporter and Dispatcher
MyMichigan Health
Midland
12.2020 - Current
Transported patients safely to various departments within the healthcare facility.
Assisted nursing staff with patient transfers and mobility support.
Coordinated patient movement schedule via dispatch on weekends, ensuring timely transport.
Handled phone calls, routing patients to appropriate services through dispatch to optimize care delivery.
Monitored patient comfort during transport, promptly addressing needs to enhance patient experience.
Manager
McDonald's
Sanford
04.2018 - 12.2020
Supervised daily operations, enhancing service quality and customer satisfaction.
Coached and mentored team members, improving job performance and skill development.
Trained team members on food safety and operational procedures.
Coordinated shift schedules to optimize staff coverage during peak hours.
Trained employees on multiple job positions, ensuring consistent coverage during shifts.
Enforced health and safety standards to create a safe work environment.
Education
Associate of Applied Science - IT Infrastructure And Cyber Security
Mid Michigan Community College
Mount Pleasant, MI
05-2026
Skills
Patient mobility support
Logistics coordination
Effective communication
Team collaboration
Problem analysis
Cybersecurity fundamentals
Network troubleshooting
Affiliations
Bowling League
Frisbee Golf
Board Game Group
Timeline
Patient Transporter and Dispatcher
MyMichigan Health
12.2020 - Current
Manager
McDonald's
04.2018 - 12.2020
Associate of Applied Science - IT Infrastructure And Cyber Security