Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Lois Boone

Lois Boone

Sun City,AZ

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.

Hardworking and punctual worked in fast-paced, physically-demanding jobs while standing and moving for long hours. Hardworking with customer service, multitasking, and time management abilities. . Pro-active, reliable, on time, visual and retail.

Overview

26
26
years of professional experience

Work History

Merchandiser

Anderson
Phoenix, AZ
04.2022 - 12.2024
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Developed promotional strategies to increase sales of featured products.
  • Assisted customers with locating desired items within store locations.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Participated in weekly meetings regarding upcoming promotions or changes in product lines.
  • Printed labels and tags for for-sale merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Philatelist

World Property's
Wittmann, Arizona
07.2014 - 06.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Medical Biller and Coder

DMT Health
11.2008 - 11.2011
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.

Reservation Agent

Best Western International
Phoenix, AZ
11.1998 - 03.2003
  • Answered inbound calls and responded to customer inquiries regarding reservations.
  • Provided customers with information on hotel services, amenities, and packages.
  • Processed customer payments for reservations over the phone.
  • Verified customer information including contact details and payment method.
  • Resolved guest complaints by providing exceptional customer service.
  • Provided support to other departments when needed.
  • Upsold additional services such as dining options, spa treatments.
  • Relayed information on availability, pricing and discounts to customers.
  • Suggested amenities suited to clients' needs.
  • Processed various forms of payment and applied travel vouchers to help customers obtain tickets.

Education

Certification - Medical Billing

Medical Biller And Coder
On- Line Careers
06-2007

High School Diploma -

Wickenburg H S
Wickenburg, AZ
04-1981

Some College (No Degree) - Business

Midland College
Midland, Texas, TX

Skills

  • Fixture placement
  • Stock replenishment
  • POS
  • Visual display installations
  • Pricing and signage updates
  • Planogram design

Timeline

Merchandiser

Anderson
04.2022 - 12.2024

Philatelist

World Property's
07.2014 - 06.2024

Medical Biller and Coder

DMT Health
11.2008 - 11.2011

Reservation Agent

Best Western International
11.1998 - 03.2003

Certification - Medical Billing

Medical Biller And Coder

High School Diploma -

Wickenburg H S

Some College (No Degree) - Business

Midland College

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Lois Boone