Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lois Gyamfi

East Orange,NJ

Summary

Dynamic Pharmacy Assistant with a proven track record at Keat Pharmacy, adept in drug inventory control and fostering patient safety. Excelled in optimizing supply chains, enhancing operations by accurately dispensing medications, and mentoring new staff. Demonstrated exceptional communication skills and a commitment to maintaining confidentiality, contributing to a collaborative and efficient pharmacy environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Keat Pharmacy
12.2019 - 02.2024
  • Greeted customers, answered calls and provided information about order status, store hours and pharmacy procedures.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Re-stocked shelves with prescribed medications and health care products.
  • Processed payments for prescriptions and completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Conducted regular medication inventory audits and reviewed medication expirations to prevent stock shortages and overages.
  • Optimized supply chain for pharmacy goods, negotiated with suppliers for better terms.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Received deliveries of medication shipments, verifying contents against invoices and stocked in correct locations while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.

Education

No Degree - HND In Dispensing Technology

Pharmatrust Professional College
New Weija, Accra
05-2024

No Degree - Medicine Counter Assistant Certificate

EMEF Development Training Center
Sakumono, Ghana
10-2020

Associate of Arts - Diploma in Business Studies-Marketing

Koforidua Technical University
Koforidua, Ghana
11-2013

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Teamwork and collaboration
  • Product restocking
  • POS system operation
  • Prescription interpretation
  • Medication labels
  • Resolving complaints
  • Verifying orders
  • Dosage form preparation
  • Drug inventory control
  • Drug interaction awareness
  • Medication dispensing

Certification

MEDICINES COUNTER ASSISTANT CERTIFICAT

Timeline

Pharmacy Assistant

Keat Pharmacy
12.2019 - 02.2024

No Degree - HND In Dispensing Technology

Pharmatrust Professional College

No Degree - Medicine Counter Assistant Certificate

EMEF Development Training Center

Associate of Arts - Diploma in Business Studies-Marketing

Koforidua Technical University

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Lois Gyamfi