Lois Kwak

• Provided friendly and efficient service to an average of 100+ customers daily, ensuring a positive customer experience.
• Handled cash, credit, mobile transactions using the POS system.
• Resolved customer concerns and complaints quickly.
• Assisted with inventory management, restocking, and maintaining store cleanliness to support smooth operations.

• Supported lead instructors in supervising and engaging children ages 5-13 in academic and recreational activities.
• Provided lesson setup, materials distribution, and classroom organization.
• Reinforced daily instructions for children during activities, transitions, and group learning time.
• Provided one-on-one lessons with individuals experiencing trouble catching up to the material.

• Assisted establish 'Korean Hanbok Day' in towns of Bergen County
• Engaged in outreach events, increasing youth and community participation.
• Supported administrative tasks such as managing sign-ups and distributing materials.

• Helped instructors with classroom activities, including grading.
• Facilitated cultural and language lessons to younger students.
• Organized educational materials and resources for daily camp operations.

GPA: 4.02