Lois Swafford

Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.

Collaborated with case managers and social workers on discharge planning and patient needs.

Monitored patient progress in hospitals and rehabilitation centers to identify and address care needs.

Streamlined referral process, facilitating timely assistance for incoming patients and enhancing care transitions.

Responded to immediate needs, questions, and concerns of patients and families to support effective communication and care.

• Facilitated accessibility of discharge summaries and DC instructions for providers during follow-up visits.
• Provided patient care and education to patients with chronic illnesses.

• Conducted quarterly patient assessments and change of condition evaluations.
• Supervised staff to ensure optimal coverage and quality care delivery.
• Performed medication reviews and audits to guarantee compliance and enhance patient safety.
• Engaged families to address care-related concerns and boost patient satisfaction.
• Delivered updates to medical doctors and nurse practitioners regarding patient status.

• Supervised nursing staff to ensure compliance with protocols.
• Monitored staff performance, providing coaching and formal counseling to enhance care quality.
• Coordinated patient care plans with interdisciplinary teams.
• Collaborated with physicians to develop treatment plans for patients.
• Monitored patient health and documented changes in records.
• Implemented training sessions for new nursing staff and procedures.
• Investigated complaints from families, patients, and clinical staff, creating effective solutions for complex challenges.

• Conducted infection control audits to ensure compliance with health regulations.
• Monitored and reported infection rates to identify trends, enabling timely interventions.
• Provided training sessions for staff on proper sanitation practices.
• Assisted in outbreak investigations to determine root causes and responses.
• Engaged residents and families to enhance understanding of infection prevention measures, fostering a culture of safety.
• Performed environmental assessments to identify areas where additional cleaning is needed.
• Guided healthcare personnel on the proper use of personal protective equipment, ensuring compliance and safety standards.
• Responded to suspected or confirmed cases of communicable diseases within the facility setting.
• Collaborated with local and state health departments to report infectious disease cases.
• Monitored hand hygiene practices across the healthcare facility.
• Upheld requirements for data collection, reporting and quality control for duration of investigations.

• Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
• Led nursing staff to maintain compliance with health regulations, enhancing patient safety and care quality.
• Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
• Assessed competency of clinical staff to promote quality, continuity, and safety.
• Conducted regular performance evaluations to support staff development goals.
• Coordinated patient care plans with multidisciplinary teams for optimal outcomes.
• Collaborated with physicians and other healthcare providers to coordinate patient care plans.
• Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
• Coordinated communication between families and healthcare providers to support patient needs and improve satisfaction.
• Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
• Conducted interviews for potential employees and made hiring decisions.
• Served as a mentor for new nurses providing support during their transition into the organization.
• Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
• Monitored daily documentation of controlled substances, identifying and addressing discrepancies to uphold medication safety.