Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lok Yin Chu

1554 Fir Ave San Leandro

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.

Polite and accommodating professional bringing several years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

South Hayward Dental Office
Hayward
01.2025 - Current
  • Managed company calendar and scheduled events.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Responded to inquiries and room requests made online, by phone, and via email.

Front Desk Receptionist

SL Dental Group and Specialist
San Leandro
07.2024 - 12.2024
  • Managed company calendar and scheduled events.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Signed for packages, recorded deliveries and distributed to personnel.

Sales Associate

AT&T Wireless
Oakland
12.2021 - 04.2024
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered customer inquiries regarding product features, pricing, and availability.

Drink Maker

Shooting Star Cafe
Oakland
08.2019 - 11.2021
  • Responded to customer inquiries about drinks menu options.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Sales Associate

Cricket
Oakland
08.2020 - 05.2021
  • Conducted product demonstrations to highlight features and benefits.
  • Answered store and merchandise questions and led customers to wanted items.

Education

Bachelor of Arts - Child Development

California State University, East Bay
Hayward, CA
12-2025

Associate of Arts - Child Development

College of Alameda
Alameda, CA
05-2023

Skills

  • Child development principles
  • Behavioral management
  • Activity planning
  • Effective communication
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Record keeping
  • Lesson planning
  • Listening skills
  • Package and mail receipt
  • Call routing
  • Data confidentiality
  • Time management

Timeline

Front Desk Receptionist

South Hayward Dental Office
01.2025 - Current

Front Desk Receptionist

SL Dental Group and Specialist
07.2024 - 12.2024

Sales Associate

AT&T Wireless
12.2021 - 04.2024

Sales Associate

Cricket
08.2020 - 05.2021

Drink Maker

Shooting Star Cafe
08.2019 - 11.2021

Bachelor of Arts - Child Development

California State University, East Bay

Associate of Arts - Child Development

College of Alameda
Lok Yin Chu