Lola Bagley-Hurley
Poynette,WI
Summary
Secure a position in IT industry that enables utilization of my skills and qualities to achieve excellence in my chosen technical domain, endeavor to show improved results for the prospective employer and meet new challenges through dedicated perseverance and continual learning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Kwik Trip
08.2022 - Current
- Do bookwork every morning to be ready for store opening
- Balance cash recycler and fill
- Setup cash for each drawer
- Update lottery
- Finalize all book work and submit
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Assembly Line Worker
Apirlaire
09.2019 - 09.2022
- Assemble parts on an assembly line
- Pay is piece work
- Completed durable assemblies and subassemblies with hand and power tools.
- Utilized safety devices and procedures to protect personnel and equipment.
- Assisted quality assurance by inspecting items and removing defective parts.
- Boxed, labeled, and transported items to support assembly operations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
Assembly Worker
Airimon
08.2017 - 07.2019
- Assemble power cords to boards
- Solder wires
Receptionist
4 Seasons Landscaping & Lawn Care
04.2015 - 08.2017
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Collected Type payments, processed transactions and updated relevant records.
Education
Accounting Assistance - Accounting And Finance
Moraine Park Technical College
West Bend, WI05.2003
HSED - GED
Moraine Park Technical College
West Bend, WI05.2001
Skills
- C/C
- C#
- ADONET
- SQL
- HTML
- JavaScript
- Visual Basic
- PERL
- Java
- SSL Certificates
- FTP
- DNS
- Reverse DNS
- DHCP
- Network Load Balancing
- VPN
- Database Mirroring
- Customer Service
- Cash Handling
- Guest Services
- Product Knowledge
- POS System Operation
- Payment Collection
- Merchandise Restocking
- Up-selling techniques
- Positive and professional
- Honest and Dependable
References
- Employee Reference Name 1, Position, Organization name
- Employee Reference Name 2, Position, Organization name
Certification
- 2001, ComputerABA A+ certification for computer support technicians
- 2002, LP Certified Warranty Technician (PC)
- 2003, HBM Certified Warranty Technician (PC)
- 2004, Bum Certified Programmer
Employee
Employee Name, Employee Address, Bethesda, MD, Employee Email, Employee Phone No
Timeline
Customer Service Cashier
Kwik Trip
08.2022 - Current
Assembly Line Worker
Apirlaire
09.2019 - 09.2022
Assembly Worker
Airimon
08.2017 - 07.2019
Receptionist
4 Seasons Landscaping & Lawn Care
04.2015 - 08.2017
Accounting Assistance - Accounting And Finance
Moraine Park Technical College
HSED - GED
Moraine Park Technical College
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