Luke Hilbig
La Vernia,TX
Summary
Highly motivated and adaptable college graduate with experience in programming, software design and testing, networks, and customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Walmart
Lubbock, Texas
05.2023 - 04.2024
- Facilitated smooth checkout experiences, resolving customer conflicts with professionalism
- Handled sensitive customer information with confidentiality and provided financial guidance
- Built long-term client relationships
Baker
Crumbl Cookies
Lubbock, Texas
03.2021 - 06.2022
- Interacted directly with customers, providing a seamless order experience
- Efficiently baked large batches of cookies while maintaining high standards of quality and cleanliness
- Adapted to new recipes weekly, incorporating feedback from corporate and management
Education
Bachelor of Science - Computer Science
Texas Tech University
Lubbock, Texas05.2024
Skills
- C/C
- Java
- Python
- Linux and Bash
- SQL
- Software design
- Technical documentation
- API integration
Projects
Sports Betting Prediction
- Developed a program that leverages an API to extract player statistics and sportsbook odds.
- Transformed raw data into a structured CSV format for program analysis.
- Implemented a betting strategy by calculating true odds based on Poisson probability distributions.
- Designed the system to recommend optimal bets, enhancing decision-making for users.
Multi-threaded Matrix Manipulator
- Used the campus supercomputer to create a tool capable of performing concurrent matrix manipulations.
- Programmed the tool to accept user input for the desired number of threads and matrix dimensions.
- Delivered the manipulated matrix as a neatly formatted output file within the specified directory.
Timeline
Customer Service Cashier
Walmart
05.2023 - 04.2024
Baker
Crumbl Cookies
03.2021 - 06.2022
Bachelor of Science - Computer Science
Texas Tech University