Lola Barron
Gatesville,TX
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes orders, works well in team environments and handles cash efficiently. Outstanding multitasker with in-depth knowledge of all starbucks menu item recipes and equipment technology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Cashier
Gatesville City Pool
05.2024 - Current
- Maintained a clean, organized, and welcoming front desk area to create a positive first impression for guests.
- Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
- Conducted inventory checks of front desk supplies regularly, replenishing items as needed to maintain smooth operation of the reception area.
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
Starbucks Barista
Aramark
09.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Lifeguard Assistant Manager
Gatesville City Pool
05.2023 - 08.2023
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques.
- Mentored junior lifeguards, sharing valuable insights and experiences to help them grow in their roles and perform more effectively.
- Assisted in hiring and training new lifeguard staff members, promoting a cohesive team atmosphere that prioritized safety and professionalism.
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes.
Lifeguard Assistant Manager
Gatesville City Pool
05.2022 - 08.2022
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes.
- Mentored junior lifeguards, sharing valuable insights and experiences to help them grow in their roles and perform more effectively.
- Assisted in hiring and training new lifeguard staff members, promoting a cohesive team atmosphere that prioritized safety and professionalism.
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques.
Lifeguard
Gatesville City Pool
05.2021 - 08.2021
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Food And Nutrition
Sam Houston State University
Huntsville, TX 05.2001 -
High School Diploma -
Gatesville High School
Gatesville, TX 05.2001 -
Skills
Patience and Empathy
Workplace Cleanliness
Cash handling expertise
Reliability and punctuality
Conflict resolution
Positive demeanor
Beverage Preparation
Espresso machine operation
Certification
Certified Barista, Starbucks under Aramark - designated in 2024
Timeline
Front Desk Cashier
Gatesville City Pool
05.2024 - Current
Starbucks Barista
Aramark
09.2023 - 05.2024
Lifeguard Assistant Manager
Gatesville City Pool
05.2023 - 08.2023
Lifeguard Assistant Manager
Gatesville City Pool
05.2022 - 08.2022
Lifeguard
Gatesville City Pool
05.2021 - 08.2021
No Degree - Food And Nutrition
Sam Houston State University
05.2001 -
High School Diploma -
Gatesville High School
05.2001 -
Certified Barista, Starbucks under Aramark - designated in 2024
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