Samantha Horne

I wait on and ring up walk in customers, and contractors. I take orders and payments over the phone. I type up orders and schedule deliveries for walk in customers and our contractors. I apply payments to our customers accounts. I call customers and schedule pick up when their special order comes in. I assist customers when they are looking for a specific item, and if we do not have it, I recommend where to go. I count down and close out drawers when needed, and write up the deposit. I close the store every day, which includes closing computers down, making sure everything is shut off, all locks are locked, and building is secure.

• Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
• Participated in staff meetings to share feedback on front desk operations and collaborate on improvements where necessary.
• Processed transactions accurately, minimizing errors and discrepancies in daily cash reconciliations.
• Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
• Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
• Distributed food, napkins, and beverages in preparation for snack time.
• Taught children to organize toys, wash hands, and share by leading by example.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.