Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Lola Engelson-Webb

Lola Engelson-Webb

Falls Church,VA

Summary

I’m a seasoned healthcare professional with over 30 years of experience in both clinical and non-clinical roles. I possess advanced knowledge in medical coding (ICD, CPT, HCPCS) and successfully passed the ICD-10-CM Proficiency Assessment. My computer skills include proficiency in Microsoft Office, electronic coding systems, SIS & LCLS, complemented by my expertise in medical terminology, anatomy, and physiology.

I have extensive work experience which includes positions such as Specimen Processing Specialist, Phlebotomy Supervisor, Medical Coding Supervisor, and Medical Coder/Biller. I have managed and trained teams of 30 to 35 staff members, handling payroll and ensuring compliance with training requirements. I was always willing to assist my team during staffing shortages.

I hold certifications as a Professional Medical Coder through the AAPC and I’m licensed by the state of California as a Certified Phlebotomy Technician.

strong organizational and analytical skills, attention to detail, and the ability to work independently while prioritizing tasks in fast-paced environments, all while maintaining professionalism. Professional with strong expertise in laboratory environments, adept at handling and processing biological samples with precision. Proven ability to collaborate effectively within teams, adapting to changing needs while consistently achieving results. Skilled in specimen processing, data entry, and maintaining accurate records, ensuring seamless workflow and reliability. Known for excellent communication, organization, and problem-solving abilities.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Specimen Accessioner

LabCorp
08.2024 - Current

Interpersonal & Written Communication.

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Specimen Accessioning position. Ready to help team achieve company goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.

Work History

LabCorp - Specimen Accessioner Herndon, VA

08/2024 - Current

● Improved specimen processing efficiency by accurately labeling and organizing samples.

● Ensured accurate test results by meticulously verifying patient information and test orders.

● Supported team members in achieving daily goals through active collaboration and effective communication.

● Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.

● Contributed to the achievement of team objectives by actively

participating in staff meetings and offering constructive feedback for

continuous improvement initiatives.

● Enhanced laboratory productivity with timely accessioning of incoming

specimens.

● Continuously improved knowledge of industry best practices by

attending relevant trainings and workshops.

● Maintained a clean and organized work environment, adhering to

safety protocols and standards.

● Contributed to quality control initiatives by identifying and reporting

any discrepancies or errors in specimen handling.

SPECIMEN ACCESSIONER

Esoterix Laboratory Services A LabCorp Company
04.2019 - 08.2024

Position Summary:


Performs tasks associated with specimen management including receiving samples, accessioning, and storage.


Essential Job Duties:


Activates electronic orders by verifying specimen identification to requisition information. Resolves mainstream problems.


  • Verifies specimen receipt to manifests. Saves manifests for tracking and problem documentation
  • Processes add-on testing requests.
  • Assists with locating and retrieving missing specimens.
  • Returns specimens to appropriate locations for storage.
  • Performs discard and relocation of specimen racks.
  • Adheres to the standard operating procedures and safety requirements of Esoterix, CLIA, CAP and other regulatory bodies.
  • Documents all activities as necessary including preventative maintenance logs, instrument function checks, troubleshooting, and quality control to ensure regulatory compliance.
  • Follows any other job-related instructions and performs any other job related duties requested by department management.

Lab Assistant

Providence St. Joseph's Hospital
01.2011 - 10.2017

Responsible for obtaining blood samples through venipuncture or capillary methods, ensuring specimens met established guidelines, processing and packaging lab specimens for courier pickup, and handling inquiries related to lab results. The role required effective communication with patients and staff, adherence to hospital policies, and participation in continuing education for professional development, along with additional clinical and clerical duties as assigned.

PHLEBOTOMY SUPERVISOR

LabCorp
01.2008 - 01.2011
  • Responsible for the supervision of 34 employees at 15 Patient Service Centers

MEDICAL CODING SUPERVISOR

Care Level Management
01.2006 - 01.2007
  • Assist and supervise coding staff to apply the correct ICD-9, CPT, and HCPCS Level II codes to patient encounters in compliance with applicable state and federal statutes/guidelines

MEDICAL CODER/BILLER

PathNet Esoteric Laboratory
01.2000 - 01.2006
  • Responsible for verification of ICD-9 & CPT codes when there is doubt of validity; entering claims, payment posting, and reconciling payments.

LAB ASSISTANT

Valley Hospital
01.1990 - 01.2000
  • Obtains proper specimens for analysis from inpatients, verifying identification of patients and properly labeling specimens

Education

California State Phlebotomy Certification -

California Department of Public Health
01.2008

Certificate - Phlebotomy

C&S Health Education Services
Granada Hills, CA
01.2008

Certified Professional Coder -

American Academy of Professional Coders
01.2005

Certificate - Medical Coding

Professional Coding Institute
Pasadena, CA
01.2005

Certificate - Medical Billing/Health Claims Examiner

Adelante Career Institute
Van Nuys, CA
01.2004

Skills

  • Training in Medical Billing
  • Utilize Windows XP, MS Office 2003 software, Medical Records Word, Excel, Internet Explorer, email
  • Databases, ICD-9-CM, CPT, and HCPCS coding
  • Effective utilization of multi-line telephone system
  • Keyboarding skills - (Typing/10-key)
  • Patient confidentiality
  • Error Correction
  • Phlebotomy knowledge
  • HIPAA Compliance
  • Specimen handling
  • Data Verification
  • Workplace Cleanliness
  • Labeling Techniques
  • Clinical Laboratory Experience
  • Specimen Aliquoting
  • Workload prioritization
  • Specimen Processing
  • Interpersonal and written communication
  • Multitasking Abilities
  • Time management abilities
  • Relationship Building
  • Organizational Skills
  • Active Listening
  • Written Communication

Certification

  • California State Phlebotomy Certification- California Department of Public Health, 2008
  • Certified Professional Coder - American Academy of Professional Coders, 2005

Timeline

Specimen Accessioner

LabCorp
08.2024 - Current

SPECIMEN ACCESSIONER

Esoterix Laboratory Services A LabCorp Company
04.2019 - 08.2024

Lab Assistant

Providence St. Joseph's Hospital
01.2011 - 10.2017

PHLEBOTOMY SUPERVISOR

LabCorp
01.2008 - 01.2011

MEDICAL CODING SUPERVISOR

Care Level Management
01.2006 - 01.2007

MEDICAL CODER/BILLER

PathNet Esoteric Laboratory
01.2000 - 01.2006

LAB ASSISTANT

Valley Hospital
01.1990 - 01.2000

California State Phlebotomy Certification -

California Department of Public Health

Certificate - Phlebotomy

C&S Health Education Services

Certified Professional Coder -

American Academy of Professional Coders

Certificate - Medical Coding

Professional Coding Institute

Certificate - Medical Billing/Health Claims Examiner

Adelante Career Institute
Lola Engelson-Webb