Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Bunch

St. Petersburg,FL

Summary

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide/Medication Technician

Lake Seminole Square
12.2024 - 06.2025
  • Assisted with medication management and adherence, ensuring patient safety and compliance with health protocols.
  • Developed strong relationships with patients, fostering trust and improving their emotional health through companionship.
  • Educated patients and families on health maintenance strategies, promoting independence and self-care practices.
  • Performing basic cleaning tasks.
  • Engaging in conversation, providing emotional support and accompanying clients to appointments.
  • Provided personalized care and support to patients, enhancing daily living activities and overall well-being.

Referral/Intake Coordinator

Florida Physical Medicine
10.2023 - 11.2024
  • Contributes to team effort by accomplishing related tasks as needed.
  • Handling inbound and outbound calls.
  • Coordinated patient intake processes, ensuring timely flow of information and documentation.
  • Managed scheduling for new patient appointments, optimizing clinic efficiency and resource allocation.
  • Monitored insurance verification procedures to maintain accuracy in patient billing processes.
  • Implemented electronic health record systems, improving data accessibility for medical personnel.

Certified Hemodialysis Technician

Fresenius Kidney Care
01.2014 - 02.2021
  • Monitor patients during hemodialysis treatment including vitals, heart rate and respirations, to ensure patient safety and comfort.
  • Perform cannulation of the patient's vascular access such as grafts, fistulas and/or Central venous catheter.
  • Managed and maintained dialysis machines-disinfected/ cleaned, proactively monitoring for any problems such as troubleshooting.
  • Maintain all administrative records regarding patient histories and medical records.
  • Conducted routine maintenance on dialysis machines, troubleshooting issues to minimize downtime and ensure reliability.
  • Educated patients on dialysis processes, fostering understanding and adherence to treatment regimens for better health management.

Education

GED -

FL Department of Education
St. Petersburg, FL
01.2013

Licensed Esthetician - Facial Specialist

PTEC
St.petersburg
10-2021

Skills

  • Critical thinking
  • Data entry
  • Customer service
  • Active listening
  • Appointment scheduling
  • Referral coordination
  • Insurance claims follow-up
  • EHR management
  • Record maintenance
  • Multitasking and organization
  • Patient registration
  • Information collection

Certification

  • Certified Home Health Aide
  • Certified Medication Technician

Timeline

Home Health Aide/Medication Technician

Lake Seminole Square
12.2024 - 06.2025

Referral/Intake Coordinator

Florida Physical Medicine
10.2023 - 11.2024

Certified Hemodialysis Technician

Fresenius Kidney Care
01.2014 - 02.2021

GED -

FL Department of Education

Licensed Esthetician - Facial Specialist

PTEC

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