Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lola Pointer

Chicago,ILL

Summary

To obtain a position that will allow me to utilize my energetic ability to perform at an optimum level

Overview

8
8
years of professional experience

Work History

Lead Security Officer

DMG Security
Chicago, ILL
08.2023 - Current
  • Patrolling on foot and mobile and securing areas
  • Monitoring and analyzing CCTV camera footage
  • Escorting visitors around premises

Selling Associate

VS & CO
Chicago Ridge, IL
09.2022 - 08.2023
  • Drove store sales and growth by personally selling to customers
  • Converted returns, offers and other promotions into larger sales
  • Delivered a friendly and efficient cash wrap experience, processing customers transactions accurately and efficiently at point of sale

Security Officer

Page Security
Chicago, ILL
09.2022 - 08.2023
  • Patrolling and securing the areas
  • Monitoring and analyzing CCTV camera footage
  • Escorting visitors around premises

Sales Associate

Macys Department Store
Chicago, ILL
11.2018 - 03.2020
  • Assisted customers
  • Greeted Patrons
  • Provided product knowledge and directed customers to fitting rooms and completed transactions on register

Guest Service Associate

Target
Oak Lawn, IL
08.2016 - 03.2018
  • Answered guest questions and addressed problems and complaints in person and via phone
  • Helped guest select products that best fit their personal needs
  • Processed an average of transactions each day in a timely manner

Education

Bachelor of Science - Health Information Administration

Chicago State University
Chicago, IL
05-2014

Diploma - Medical Insurance Billing And Coding

Everest College
Merrionette Park IL
04-2008

Skills

  • Incident Response
  • Data Entry
  • Emergency Preparedness
  • CCTV Monitoring
  • MS Word & Excel
  • Surveillance techniques
  • Patrolling

Timeline

Lead Security Officer

DMG Security
08.2023 - Current

Selling Associate

VS & CO
09.2022 - 08.2023

Security Officer

Page Security
09.2022 - 08.2023

Sales Associate

Macys Department Store
11.2018 - 03.2020

Guest Service Associate

Target
08.2016 - 03.2018

Bachelor of Science - Health Information Administration

Chicago State University

Diploma - Medical Insurance Billing And Coding

Everest College

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Lola Pointer