Lola Pointer
Chicago,ILL
Summary
To obtain a position that will allow me to utilize my energetic ability to perform at an optimum level
Overview
8
8
years of professional experience
Work History
Lead Security Officer
DMG Security
Chicago, ILL
08.2023 - Current
- Patrolling on foot and mobile and securing areas
- Monitoring and analyzing CCTV camera footage
- Escorting visitors around premises
Selling Associate
VS & CO
Chicago Ridge, IL
09.2022 - 08.2023
- Drove store sales and growth by personally selling to customers
- Converted returns, offers and other promotions into larger sales
- Delivered a friendly and efficient cash wrap experience, processing customers transactions accurately and efficiently at point of sale
Security Officer
Page Security
Chicago, ILL
09.2022 - 08.2023
- Patrolling and securing the areas
- Monitoring and analyzing CCTV camera footage
- Escorting visitors around premises
Sales Associate
Macys Department Store
Chicago, ILL
11.2018 - 03.2020
- Assisted customers
- Greeted Patrons
- Provided product knowledge and directed customers to fitting rooms and completed transactions on register
Guest Service Associate
Target
Oak Lawn, IL
08.2016 - 03.2018
- Answered guest questions and addressed problems and complaints in person and via phone
- Helped guest select products that best fit their personal needs
- Processed an average of transactions each day in a timely manner
Education
Bachelor of Science - Health Information Administration
Chicago State University
Chicago, IL05-2014
Diploma - Medical Insurance Billing And Coding
Everest College
Merrionette Park IL04-2008
Skills
- Incident Response
- Data Entry
- Emergency Preparedness
- CCTV Monitoring
- MS Word & Excel
- Surveillance techniques
- Patrolling
Timeline
Lead Security Officer
DMG Security
08.2023 - Current
Selling Associate
VS & CO
09.2022 - 08.2023
Security Officer
Page Security
09.2022 - 08.2023
Sales Associate
Macys Department Store
11.2018 - 03.2020
Guest Service Associate
Target
08.2016 - 03.2018
Bachelor of Science - Health Information Administration
Chicago State University
Diploma - Medical Insurance Billing And Coding
Everest College