Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

LOLA RIVERA

Holden,MA

Summary

Compassionate professional in the field of residential guidance, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, program development, and community building. Excel in empathy, communication, and leadership, ensuring positive outcomes in diverse living environments.

Overview

6
6
years of professional experience

Work History

Resident Services Associate

Lincon Village Apartments
06.2025 - Current
  • Coordinated activities and events to enhance community engagement among residents.
  • Maintained accurate resident records using internal management software.
  • Communicated regularly with residents to address concerns and feedback.
  • Collaborated with staff to ensure a welcoming environment for all residents.
  • Organized resources and materials for resident programs and services.
  • Educated residents about community resources and available services effectively.
  • Developed relationships with community organizations to increase awareness of available services for residents.

Babysitter

Mothers
04.2019 - Current
  • Supervised children during playtime and educational activities, ensuring safety and engagement.
  • Developed daily schedules that balanced fun, learning, and rest for children of various ages.
  • Prepared nutritious meals and snacks while accommodating dietary restrictions and preferences.
  • Communicated effectively with parents about children's behavior, needs, and daily experiences.
  • Organized arts and crafts projects to stimulate creativity and fine motor skills in children.
  • Managed conflicts between children by promoting effective communication and problem-solving skills.
  • Maintained a clean and safe environment by regularly tidying play areas and sanitizing toys.
  • Maintaining a positive attitude while being patient and understanding with the children.

Education

Bachelor of Science - Business

Worcester State University
Worcester, MA
09.2025

Skills

  • Event coordination
  • Community engagement
  • Record management
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Child supervision
  • Marketing and promotion
  • Performance tracking
  • Strong organization
  • Teamwork and collaboration

Timeline

Resident Services Associate

Lincon Village Apartments
06.2025 - Current

Babysitter

Mothers
04.2019 - Current

Bachelor of Science - Business

Worcester State University

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