Lolah Collin
Austin,TX
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers. Hardworking and passionate job seeker with strong organizational skills eager to secure the flight attendant position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Medical Esthetician
Balanced Health and Beauty
06.2024 - Current
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
Event Coordinator
TopGolf
04.2022 - 05.2024
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
Spa Attendant
Miraval
02.2020 - 03.2022
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
- Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
Education
Esthetician License - Esthetics
Avenue Five Institute
Austin, TX05-2024
High School Diploma -
Cedar Park High School
Cedar Park, TX02-2020
Skills
- Texas licensed esthetician
- Certified laser technician
- Customer consultation
- Relationship building and management
- Infection control
- Adaptability in fast-paced environments
- Effective communication skills
- Time management
Timeline
Medical Esthetician
Balanced Health and Beauty
06.2024 - Current
Event Coordinator
TopGolf
04.2022 - 05.2024
Spa Attendant
Miraval
02.2020 - 03.2022
Esthetician License - Esthetics
Avenue Five Institute
High School Diploma -
Cedar Park High School
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