Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Work Availability
Quote
Timeline
Intern
Lolanda Barnes-Rumph

Lolanda Barnes-Rumph

Medical Administrative Assistant
Sterling,CO

Summary

Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Assembly Line Worker

Cargill
Sterling, CO
11.2018 - 06.2019
  • Maintains sharpness, cleanliness, and sterilization of knives and tools.
  • Closely follows all safety and sanitation procedures
  • Performs other related duties as assigned.

Home Health Aide

ANGELS LLC,
Sterling, CO
12.2016 - 11.2018
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Completed entries in log books, journals and care plans to accurately document and report patient progress

Team Member

The Wendy's Company
Sterling, CO
03.2017 - 10.2018
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Worked different stations to provide optimal coverage and meet production goals
  • Operated register to process payments and collect cash payment for order totals

Call Center Representative

Sykes Enterprises
Sterling, CO
06.2012 - 07.2015
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Assisted customers by answering questions and responding to inquiries
  • Resolved concerns with products or services to help with 5% retention

Receptionist/PRN

Apex Therapy Services
Sterling, CO
11.2016 - 03.2017
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Some College (No Degree) - Nursing

Northeastern Junior College
Sterling, CO
08.2020 - 08.2022

Associates - Medical Administrative Assisting

Ultimate Medical Academy - Clearwater
Clearwater, FL
03.2014 - 05.2016

GED -

Northeastern Junior College
Sterling, CO
09.2011 - 05.2013

Skills

MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)undefined

Affiliations

"Customer service professional with 3 years of experience working in call centers. Consistent positive interactions with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability to provide excellent customer service in busy environments.

Additional Information

  • Honors & Awards , Honor Society - Northeastern Junior College May 2013 "Given to nominees based on dependable attendance, a cooperative attitude toward peers and faculty and demonstrated effort and initiative while performing school tasks." Honor Roll - Ultimate Medical Academy Lolanda Barnes-Rumph - page 2 2015 For grades earned during the first quarter of 2015 Dean's List - Ultimate Medical Academy 2016 For grades earned during the third quarter of 2016 Lolanda Barnes-Rumph - page 3

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"The Lord is my shepherd I shall not want"
KJV Psalms 23

Timeline

Some College (No Degree) - Nursing

Northeastern Junior College
08.2020 - 08.2022

Assembly Line Worker

Cargill
11.2018 - 06.2019

Team Member

The Wendy's Company
03.2017 - 10.2018

Home Health Aide

ANGELS LLC,
12.2016 - 11.2018

Receptionist/PRN

Apex Therapy Services
11.2016 - 03.2017

Associates - Medical Administrative Assisting

Ultimate Medical Academy - Clearwater
03.2014 - 05.2016

Call Center Representative

Sykes Enterprises
06.2012 - 07.2015

GED -

Northeastern Junior College
09.2011 - 05.2013

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Lolanda Barnes-RumphMedical Administrative Assistant