Lolanda Barnes-Rumph
Medical Administrative Assistant
Sterling,CO
Summary
Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Assembly Line Worker
Cargill
Sterling, CO
11.2018 - 06.2019
- Maintains sharpness, cleanliness, and sterilization of knives and tools.
- Closely follows all safety and sanitation procedures
- Performs other related duties as assigned.
Home Health Aide
ANGELS LLC,
Sterling, CO
12.2016 - 11.2018
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Completed entries in log books, journals and care plans to accurately document and report patient progress
Team Member
The Wendy's Company
Sterling, CO
03.2017 - 10.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Worked different stations to provide optimal coverage and meet production goals
- Operated register to process payments and collect cash payment for order totals
Call Center Representative
Sykes Enterprises
Sterling, CO
06.2012 - 07.2015
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Assisted customers by answering questions and responding to inquiries
- Resolved concerns with products or services to help with 5% retention
Receptionist/PRN
Apex Therapy Services
Sterling, CO
11.2016 - 03.2017
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Some College (No Degree) - Nursing
Northeastern Junior College
Sterling, CO 08.2020 - 08.2022
Associates - Medical Administrative Assisting
Ultimate Medical Academy - Clearwater
Clearwater, FL 03.2014 - 05.2016
GED -
Northeastern Junior College
Sterling, CO 09.2011 - 05.2013
Skills
MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)Google Drive (Docs, Sheets, Slides, Forms)Spreadsheets (Excel, Google Sheets, OpenOffice Calc)
Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress)
Experience with ICD 10
Microsoft Office Suite
Experience with both EMR/EHR systems
Medical Records, Medical Terminology, Healthcare
Medical Assistant, HIPAA, Data Entry,
Appointment Scheduling, Medical coding, Medical Billing
Administrative Assistant, Medical Assisting, Healthcare Management
Office Administration, Hospitals, Clinic
Medication Administration, Customer Service,
Affiliations
"Customer service professional with 3 years of experience working in call centers. Consistent positive interactions
with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability
to provide excellent customer service in busy environments.
Additional Information
- Honors & Awards , Honor Society - Northeastern Junior College May 2013 "Given to nominees based on dependable attendance, a cooperative attitude toward peers and faculty and demonstrated effort and initiative while performing school tasks." Honor Roll - Ultimate Medical Academy Lolanda Barnes-Rumph - page 2 2015 For grades earned during the first quarter of 2015 Dean's List - Ultimate Medical Academy 2016 For grades earned during the third quarter of 2016 Lolanda Barnes-Rumph - page 3
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The Lord is my shepherd I shall not want"
KJV Psalms 23
Timeline
Some College (No Degree) - Nursing
Northeastern Junior College
08.2020 - 08.2022
Assembly Line Worker
Cargill
11.2018 - 06.2019
Team Member
The Wendy's Company
03.2017 - 10.2018
Home Health Aide
ANGELS LLC,
12.2016 - 11.2018
Receptionist/PRN
Apex Therapy Services
11.2016 - 03.2017
Associates - Medical Administrative Assisting
Ultimate Medical Academy - Clearwater
03.2014 - 05.2016
Call Center Representative
Sykes Enterprises
06.2012 - 07.2015
GED -
Northeastern Junior College
09.2011 - 05.2013