Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Serena Avalos

Pomona,CA

Summary

Dedicated Optometric Technician Assistant Manager 10 years of experience /Lead Optician. Superb interpersonal and time management skills.

Overview

16
16
years of professional experience

Work History

Optometric Technician/Assistant Manager

Chino Optometry Center
Chino, CA
07.2008 - Current
  • Marketed and promoted optical practice to maximize sales and build patient loyalty 
  • Maintained and executed constant high expectation work atmosphere to provide outstanding professional customer service.
  • Clerical ( filing data entry)
  • Assist Doctor 
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients’ eligibility and claims status with insurance agencies.
  • Open and Closing office (key holder) 
  • Assist patients with eye wear 
  • Monocular and segment measurements 
  • Dispense and adjust frames 
  • Dyeing and mounting lenses 
  • Order frames from manufactures 
  • Repair frames
  • Write up daily job orders
  • Educates patients with eyeglass care 
  • Follow and comply with ANSI Z80
  • Maintain display cleanness

Education

High School Diploma -

Claremont High School
2008

Skills

  • Patient scheduling
  • Critical thinking
  • Project planning
  • Attention to detail
  • Filing and data archiving
  • Quality assuranceClose attention to detail
  • Records management
  • Computer proficiency
  • Service-oriented
  • Office support (phones, faxing, filing)
  • Excellent problem solver
  • Resourceful and reliable worker

Volunteer

Boxer Rescue Los Angeles , Sun Valley CA

Timeline

Optometric Technician/Assistant Manager

Chino Optometry Center
07.2008 - Current

High School Diploma -

Claremont High School
Serena Avalos