Francisco Nunez
Bronx
Summary
Optometric Technician with over 20 years of expertise in vision care, demonstrating strong technical proficiency and customer service skills. Adept at precise lens fitting and inventory management, enhancing client satisfaction and operational efficiency. Committed to innovative problem-solving and teamwork, ensuring service excellence and optimal vision correction solutions.
Overview
20
20
years of professional experience
Work History
Optometric Technician/Assistant Manager
Vista Vision Optical
Brooklyn
11.2022 - Current
- Documented patient care by charting patient condition and treatment in records.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Performed frame and lens selection consultations, providing personalized recommendations based on patient needs.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Communicated with patients to obtain and document medical histories.
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
- Performed administrative duties such as scheduling appointments and filing paperwork.
- Administered and interpreted tests for glaucoma screening and retinal health.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Trained new staff on optometric testing procedures and clinic protocols.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Conducted vision screenings using automated refraction technology.
- Helped fit contact lenses on customers per doctor's instructions.
- Contacted insurance companies to verify coverage information prior to treatment.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Verified prescriptions written by doctors prior to filling orders.
- Assisted in minor surgical procedures such as corneal foreign body removal.
- Recruited and trained new employees to meet job requirements.
- Collaborated with management on developing strategic plans for achieving business goals.
Optometric Technician
London Optical
Great Neck
10.2018 - 10.2022
- Sent patient prescriptions to pharmacies and schedule future appointments.
- Helped fit contact lenses on customers per doctor's instructions.
- Calibrated and maintained optometric equipment, ensuring accuracy and reliability of test results.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Conducted vision screenings using automated refraction technology.
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
Professional Chauffeur
Uber
New York City
10.2016 - 11.2018
- Conferred with dispatch to meet schedule targets and incorporate service.
- Assisted with loading and unloading luggage for clients.
- Appeared at designated appointments according to schedule.
- Participated in training sessions on new technology or customer service practices.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Ensured the safety of passengers by abiding by all traffic laws and regulations.
- Provided excellent customer service throughout the duration of each ride.
- Provided door-to-door transportation services for clients.
Lab Technician/Optician
South Shore Opticians
Valley Stream
05.2011 - 08.2016
- Handled administrative tasks for laboratory staff and overall operations.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Analyzed experimental results and determined whether results fit within standard procedures.
- Resolved customer complaints relating to laboratory services in a timely manner.
- Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
- Executed optical adjustments, addressing diverse patient needs effectively.
Optometry equipment technician
National Ophthalmics
Great neck
01.2009 - 12.2011
- Maintained and calibrated advanced optometry equipment, ensuring precise diagnostics and optimal functionality while documenting technical specifications
- Performed systematic quality control checks on optical instruments, resolving technical issues and implementing preventive maintenance protocols
Probationary Police Officer
NYPD
New York City
01.2008 - 12.2008
- Trained in law enforcement protocols, enhancing urban patrol effectiveness
- Applied academy training to scenarios, ensuring protocol adherence
- Qualified in firearms, showcasing precision and safety skills
- Developed critical incident response skills through intensive field training, analyzing complex situations and implementing appropriate action plans
- Enhanced public safety through proactive patrol strategies, rapid emergency response, and effective conflict resolution techniques
Optician
Vista Vision Optical
Brooklyn
04.2005 - 07.2008
- Consult clients on eyewear choices, enhancing satisfaction and retention
- Measure and fit lenses, ensuring precise vision correction
- Maintain inventory accuracy, reducing discrepancies and loss
- Collaborate with team to streamline operations and improve service
- Resolve customer issues promptly, boosting overall experience
- Perform comprehensive eye measurements and frame adjustments, maintaining detailed patient records while ensuring optimal lens fitting and vision correction solutions
Education
Associates Degree - Christian Studies/Ministry
Davis College
Johnson City, NY05-2018
Associate of Science - Vision Care Technology
New York City College of Technology
Brooklyn, NY05-2004
High School Diploma -
Manahattan Center High School For Science And Math
New York City, NY06-2000
Skills
- Visual acuity testing
- Insurance billing
- Prescription interpretation
- Contact lens
- Adjusting eyewear
- Optical terminology
- Eyeglass repair
- Optical measurements
- Contact lens care
- Customer service
- Insurance verification
- Optical orders
- Optical dispensing
- Optical equipment operation
- Retail sales
- Contact lens fitting
Personal Information
Title: Optometric Technician
Timeline
Optometric Technician/Assistant Manager
Vista Vision Optical
11.2022 - Current
Optometric Technician
London Optical
10.2018 - 10.2022
Professional Chauffeur
Uber
10.2016 - 11.2018
Lab Technician/Optician
South Shore Opticians
05.2011 - 08.2016
Optometry equipment technician
National Ophthalmics
01.2009 - 12.2011
Probationary Police Officer
NYPD
01.2008 - 12.2008
Optician
Vista Vision Optical
04.2005 - 07.2008
Associates Degree - Christian Studies/Ministry
Davis College
Associate of Science - Vision Care Technology
New York City College of Technology
High School Diploma -
Manahattan Center High School For Science And Math