Optometric Technician
Myeyedr
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
