LOLITA PRUITT
DETROIT,MICHIGAN
Summary
I am a motivated self-starter, who earned a reputation for being professional, conscientious and energetic. A Service Driven Customer Service Professional with over10 years of experience that encompasses document management and public relations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
HQS Inspector
Community Housing Network
03.2021 - Current
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Fostered positive relationships with businesses and regulatory bodies, facilitating smoother inspection processes.
Title Processor
Capital Title
05.2017 - 01.2020
- Receive Title Orders from 10 Branches, pulling legal descriptions and ordering taxes
- Order Search packages from 7 different title processing companies
- Oversee productivity of company Inventory and Orders Support emails
- Expedite priority/rush orders assign Examiners and Abstractors daily workflow
- Implement training for new recruits
- Update effective dates, revise commitments and complete patriot name search for the closings of 10 Branches
- Ran daily reports, acted as Liaison
Delegated Underwriter
Flagstar Bank, FSB
07.2016 - 01.2017
- Completes a thorough detailed review of mortgage loan file information to ensure accurate documentation that the results are in the file
- Review complex loan transactions for all loan types (Conventional, FHA, VA)
- Validate and correct loan data between system, AUS findings, and loan documents
- Reviewed discrepancies in debt to income ratio
- Requests clarification or additional documentation when required and ensures proper and timely follow up if no response or resolution in 24 hours
HUD Reviewer
Title Source
11.2012 - 09.2013
- Review Mortgages, Land Contracts and Deeds for errors in vesting
- Verified all documents to ensure all documents met state and company guideline for title insurance
- Commonwealth and Old Republic files
- Corresponded with Closer and Deed Team for accuracy of property and vesting information
- Worked with stringent deadlines; 45-80 mortgages reviewed per day
- Single-handedly managed workload of two employees, generating over $25,000 in savings
Leasing Administrator
Altman Management Company
09.2007 - 09.2012
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Direct collection of monthly assessments, rental fees, and deposits
- Conducted move-in inspections and completed annual recertification paperwork.
- Created job boards, facilitated School Supply and Produce drive giveaways.
- Resolved Tenant conflicts, disturbances and violations of Management Rules & Regulations.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Education
Certificate -
Housing Quality Standard Inspection
04-2021
Title Producer License -
ALTA
01.2018
EIV Today, HUD Today -
Ross Business Development, Inc
04.2011
Certified Occupancy Specialist -
NCHM
07.2008
Certified Medical Assistant -
National Institute of Technology
01.2002
Diploma -
Clintondale High School
01.1998
Skills
- Field inspections
- Observant nature
- Attention to detail
- Problem-solving
- Time management
- Visual inspections
Qualifications Summary
- Excel, PowerPoint and Word
- Highly organized
- Efficient in multitasking and prioritizing. Skillfully managed projects from start to finish.
- Flexible and adaptable
- Assimilate quickly in transitions, switching roles as needed to maintain productivity. Embraces new concepts and methods.
Timeline
HQS Inspector
Community Housing Network
03.2021 - Current
Title Processor
Capital Title
05.2017 - 01.2020
Delegated Underwriter
Flagstar Bank, FSB
07.2016 - 01.2017
HUD Reviewer
Title Source
11.2012 - 09.2013
Leasing Administrator
Altman Management Company
09.2007 - 09.2012
EIV Today, HUD Today -
Ross Business Development, Inc
Certified Occupancy Specialist -
NCHM
Certified Medical Assistant -
National Institute of Technology
Diploma -
Clintondale High School
Certificate -
Housing Quality Standard Inspection
Title Producer License -
ALTA
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