Maintains high occupancy level for Section 8/Tax Credit Property.
Contacts applicants and certifies eligibility for program recipients according to Federal and Local program guidelines.
Assist in maintaining the building between 99%-100% occupancy rate.
Responsible for processing all eligible applicants from initial application to admission in the Section 8/Tax Credit Programs.
Calculates tenant rent payments, housing assistance payments, and processes interim & annual re-certifications as required.
Maintain a waitlist to comply with the guidelines for HUD, Tax Credit, and TSP.
Ensures all re-certifications are finalized in One-Site on time.
Inspects property to ensure units are ready for occupancy.
Prepare and organize reports, presentations, and documents for regional meetings and business reviews, ensuring all materials are accurate and on time.
Handle sensitive information with discretion and address any operational or administrative issues that arise in a proactive manner.
Property Manager
Inglis House
10.2011 - 06.2022
Knowledge in all phases of Section 8 HAP contracts, HUD subsidized management, new construction remodeling, senior housing, conventional housing, property. maintenance, marketing, and leasing, LIHTC, Section 236 Project Base, PRAC-811, Senior Housing, Section 8 voucher program, and Conventional Housing.
Knowledge of One-Site/Real Page- Leasing & Rents and MRI Property Management Software.
Validate prospect/resident rental eligibility using the Real ID background verification process.
Perform all activities related to apartment rentals, move-ins, move-outs and annual recertification.
Transmit and receive all required verification documents from third parties.
Handle administrative responsibilities such as reporting, payroll, and documentation while ensuring compliance with company standards.
Supervise and mentor a team of employees, ensuring high performance and morale through consistent feedback, training, and motivation.
Create monthly reports including but not limited to renewals, rents, leasing, newsletters, and maintenance.
Liaise with management to implement business strategies, improve processes, and ensure alignment with overall goals.
Assistant Site Manager
Interstate Realty Management
11.2007 - 06.2011
Assisted in all phases of operations of the property, including but not limited to rent collections, resolved delinquent accounts, prepared, and processed leases, and all related forms.
Work with residents and resident organizations.
Report accidents and emergencies to the Home Office, Site Manager, and District Property Manager immediately, and prepare the Incident Reports with pictures.
Processed new applicants, HAP vouchers, and conducted annual recertification.
Utilized project management software to track project progress, budget, and resource allocation.
Conducted quality control inspections to uphold high standards of workmanship.
Retained records of supplies and tools used and tasks performed for each project.