Lori Berkstresser
Spencer,MA
Summary
Interested in finding a challenging and responsible position that will utilize my skills and knowledge. Strong observational skills. Proven history of cultivating strong patient and family rapport to provide quality care and patient education.
Overview
27
27
years of professional experience
Work History
Certified Nursing Assistant (CNA)
Beaumont Nursing & Skilled Rehab Facility
Northborough, MA; Worcester, MA; Northbridge, MA
04.2006 - 01.2024
- Took vital signs, reported any inconsistencies to nurse immediately. Provided nurse(s) with copy of vital sign results. Occasionally entered vital sign numbers into proper computer system.
- Toilet and/or provided incontinence care to residence as needed.
- Answer residence call lights. Provide necessary or requested ADLs, tasks, items and needs, both medical or personal.
- Pass and set-up resident mealtime trays and provide beverages. Assist resident with eating/ feeding per residence needs (prn).
- Provide PM Care. Shower, Bathe, lotion and check residence skin as needed. Assist with patient transfers to bed/ chair when needed/ requested by resident or staff member.
- Complete documentation in appropriate computer systems.
Administrative Assistant
CMJ Management Co. Inc. At Cady Brook Apts.
Charlton, MA
08.2004 - 12.2005
- Ensured accurate record-keeping using data entry and database management for vital company information.
- Collect money from residents for rent/ laundry cards.
- Managed filing system, entered data and completed other clerical tasks.
- Open, date stamp, sorted and distributed office mail and recorded incoming shipments for corporate records.
- Type, mail out and distribute letters to current vendors and residents regarding various subjects.
- Supply coordinator.
Office Assistant/ Courier
Dolphin Resource Group, Inc.
Worcester, MA
07.2002 - 03.2003
- Typed up Payment Vouchers, as well as address and file folder
- Brought Checks and Cash to Bank for Deposit
- Made copies of miscellaneous documents and paperwork. Filed documents and cancelled checks.
- Maintained office equipment machines by adding paper and changing toner when needed.
- Supply coordinator.
- Used my vehicle to run errand and visit various clients daily to exchange locked bags.
- Open, sorted and date stamped incoming company mail plus date stamped mail form locked bags from various clients.
Issue and Maintain Customer Accounts
Hanover/ Allmerica Insurance
Worcester, MA
05.1997 - 12.2001
- Processed Personal Lines home, auto and dwelling fire insurance information into company customer database.
- Entered client details and notes into system for interdepartmental access and review.
- Assisted agents calling for customer insurance policies.
Education
Dual Certificates - Nurse Assistant/ Home Health Aide
American Red Cross
Worcester, MA02.2006
Medical Secretarial Certificate
Mass Job Training, Inc,
Worcester, MA06.1996
Courses Toward Nursing
Quinsigamond Community College
Worcester, MA1995
High School Diploma -
Wachusett Regional High School
Holden, MA06.1992
Skills
- Computer Literate
- Friendly Outgoing Personality
- Attention to Detail
- Electronic Charting
- Direct Patient Care
- End-of-Life Care
- Colostomy Care
- Range of Motion Exercises
- Dementia and Alzheimer's Knowledge
Temporarily on Weight Lifting Restrictions.
Work related injury at previous place of Employment.
Timeline
Certified Nursing Assistant (CNA)
Beaumont Nursing & Skilled Rehab Facility
04.2006 - 01.2024
Administrative Assistant
CMJ Management Co. Inc. At Cady Brook Apts.
08.2004 - 12.2005
Office Assistant/ Courier
Dolphin Resource Group, Inc.
07.2002 - 03.2003
Issue and Maintain Customer Accounts
Hanover/ Allmerica Insurance
05.1997 - 12.2001
Dual Certificates - Nurse Assistant/ Home Health Aide
American Red Cross
Medical Secretarial Certificate
Mass Job Training, Inc,
Courses Toward Nursing
Quinsigamond Community College
High School Diploma -
Wachusett Regional High School