Lon Glader
Aurora,Colorado
Summary
Dedicated Rideshare Driver with over Number years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing Job Title bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence. Smooth driver and experienced Job Title versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job. Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic. Professional Job Title skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Rideshare Driver
Uber
04.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
- Delivered passengers to destinations safely and on time.
- Processed payments for rides and provided accurate change when necessary.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Responded with ease to sudden changes in routes and schedules.
- Followed applicable traffic regulations and traffic laws.
- Helped passengers with luggage, collected fares and politely answered questions.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Remained calm and poised in emergent situations.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Followed designated routes and schedules while operating vehicles.
- Adhered to tight schedule and met departure and arrival deadlines.
- Developed deep knowledge of local routes and area destinations.
- Communicated with passengers regarding estimated time of arrival.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Pointed out landmarks and other points of interest to passengers.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed passengers during the journey and reported any suspicious behavior.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Drove VIPs to corporate events and meetings.
All Purpose Clerk
King Soopers
08.1988 - 04.2018
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Produced high-quality communications for internal and external use.
- Processed documents and materials to disseminate information to appropriate parties.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Heavy Equipment Operator
US Army
08.1983 - 08.1988
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers to transport heavy materials, practicing safety measures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
Education
High School Diploma -
Pomona High School
Arvada, COSkills
- Temperature Regulation
- Stocking and Replenishing
- Mathematical Skills
- Local and Long Distance Driving
- Closed-Circuit TV Cameras
- Passenger Security
- Exterior Cleaning
- Valid Vehicle Insurance and Registration
- Directional Sense
- School Crossing Regulations
- Fire Extinguisher Use
- Commercial Driving Experience
- Exterior Washing and Polishing
- Coordinate Pickups
- Mileage and Service Logs
- Transportation Logs
- Safe Driving Practices
- Insurance Requirements
- Hospitable
- Safety
- Wheelchair Assistance
- Standard Transmission
- Customer Satisfaction
- Defensive Strategies
- Emergency Repair
- Helpful
- Transporting Passengers
- Ability to Lift 50 Pounds
- Personnel Engagement
- Navigational Tools
- Monitor Traffic
- Fluent in English
- Tax Deduction
- Communications
- Trained in First Aid
- Mileage Tracking
Good Conduct Medal in US Army
It is awarded on a selective basis, to each soldier who distinguishes himself from among his fellow soldiers, by their exemplary conduct.
Timeline
Rideshare Driver
Uber
04.2018 - Current
All Purpose Clerk
King Soopers
08.1988 - 04.2018
Heavy Equipment Operator
US Army
08.1983 - 08.1988
High School Diploma -
Pomona High School
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