London Cataldi
Southampton,PA
Summary
Proven team player with a track record of enhancing team efficiency and customer satisfaction. Excelled in staff education and problem-solving, ensuring high standards of cleanliness and service. Skilled in customer service and multitasking, consistently contributed to positive work environments and streamlined operations. Demonstrated adaptability and a positive attitude, significantly impacting team success and customer experience. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Team Member
The Fuge
11.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
FOH Team Member
Erickson Senior Living
06.2019 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
Education
Currently Attending -
Bryn Athyn College of The New Church
Bryn Athyn, PA06.2027
High School Diploma -
Academy of The New Church Secondary School
Bryn Athyn, PA06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Flexible Schedule
- Decision-making capabilities
- Complex Problem-Solving
- Staff education and training
- Multitasking
Affiliations
- Boy Scouts of America (former)
Timeline
Team Member
The Fuge
11.2023 - Current
FOH Team Member
Erickson Senior Living
06.2019 - Current
Currently Attending -
Bryn Athyn College of The New Church
High School Diploma -
Academy of The New Church Secondary School
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