Summary
Overview
Work History
Education
Skills
Timeline
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London Durant

Hinesville,GA

Summary

Proven leader and efficient communicator, adept at merchandise restocking and enhancing customer satisfaction, notably at CVS . Excelled in managing a team at Target, streamlining workflow. and significantly improving safety training processes. Skilled in cash handling and resolving customer complaints, consistently prioritizing client needs and operational excellence.

Overview

6
6
years of professional experience

Work History

Warehouse Lead

Target
03.2020 - 09.2022
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow
  • Maintained compliance with OSHA regulations in regards to workplace safety standards
  • Developed processes for training new staff members on safety protocols and proper use of equipment
  • Created reports detailing shipment information such as quantity received or shipped out, product

• Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.

Customer Service Representative

Flacos
11.2018 - 03.2020
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers
  • Performed other duties as assigned by management.
    Worked closely with front-end staff to assist customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Customer Service Cashier

CVS
09.2022 - 10.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

• Verified that all coupons were valid prior to processing them into the system

  • Provided excellent customer service by helping customers locate items they were looking for

Education

High School Diploma -

Bradwell Institute
Hinesville, GA
05.2020

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Management
  • Telephone management

Timeline

Customer Service Cashier

CVS
09.2022 - 10.2024

Warehouse Lead

Target
03.2020 - 09.2022

Customer Service Representative

Flacos
11.2018 - 03.2020

High School Diploma -

Bradwell Institute
London Durant